Desktop support
- Full-time
Company Description
KRG Technologies Inc.
Job Description
Hi ,
This is Sujith from KRG Technologies; We are looking Desktop Support at Montreal ,CA for the below mentioned job description. Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to your friends or colleagues; so that we can help someone who may be in search of a job or looking for a change.
Job Title: Desktop Support
Location: Montreal ,CA
Duration: CONTRACT(6+ months to hire)
Job Description:
Provide specialized hardware / software / network problem diagnosis / resolution for customer’s end users (specialized Office Support / Blackberry / VPN)
· Route problems to onsite hands and feet support staff.
· Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
· Administer and provide User Access and Exit controls.
· Experience in Administration of Macintosh base environment
· Experience in supporting production environment comprising of MAC machines.
· Good hands on experience on MAC OSX Snow Leopard, OS Lion, Mountain Lion & Mavericks
· In depth knowledge of Apple Mac client and server operating systems.
· Client Management tools such as Apple Remote Desktop, Deploy Studio, Package maker, FileWave & Casper would be a plus
· Open / Active Directory integration
· Scripting, programming and other languages (Python, Ruby, C, C++, Objective C) would be a plus
· Basic knowledge of Windows based systems Experience Required
· Excellent interpersonal skills with the ability to influence both I.T. and the business
· Exposure/ Troubleshooting knowledge to most common Macintosh applications like Adobe apps, Quark Xpress, MS Office and Final Cut Pro (FCP) would be added advantage.
· Mass upgrades and patch management of Mac OS and Software
· Product installation and application patches deployment
· Administration and maintenance of existing packages
Thanks & Regards
Additional Information
experience in Aruba Architecture and Airwave & CPPM