Product Implementation Manager – JD

Job Responsibilities :

• Develop and define product implementation roadmaps
• Work with engineering, design, marketing, sales, and QA team to come up with time estimates and adhering to external commitments
• Collaborate with external partners for integration of their system or services.
• Identify new product features based on customer feedback.
• Scope and prioritize activities based on business and customer impact
• Talk regularly with our customers and improve the product based on the feedback
• Define and continuously analyze metrics for the success of the product
• Be familiar with industry best practices for product implementation and improving processes at KredX
• Engage with multiple stakeholders within the organization
• Identifying all barriers to feature adoption (awareness, legal, regulatory, training, customer usage) and ensuring systematic elimination of the same
• Manage project delivery to ensure timely product launches
• Own customer onboarding, customer experience and customer success
• Participate in product demos to potential customers. Understand their requirements and propose solutions using the product features.
• Interact with customers regularly to gather feedback, problem statements and feature requirements.

Requirements :

• 5+ years of product implementation experience
• First principle thinking and strong problem solving ability
• Ability to write basic SQL queries and ask the right questions.
• Knowledge and experience in using No/LowCode tools for quick prototyping.
• Prior experience in Enterprise B2B SaaS product
• Proactive communication skills.

What you can expect apart from attractive compensation at KredX, apart from monetary benefits
●Bi annual appraisal cycle
●Medical coverage for your family and parents
●Need a break? We’ve got your back for 15 days in a year. We know that some of the best ideas come when you’re on vacation
●Feeling blue? No problem! You get 12 days in a year to deal with this & rejuvenate your mind and body
And a lot more…..We can discuss!