Customer Service Representative - Work from home

  • Full-time

Company Description

Koodi Systems is a PHP development startup company in the Philippines.

We design and develop high-quality business web, mobile, and beyond that ensure creativity, interactivity and functionality. Our focus is making every work user friendly and developer friendly.

We are located in the Unit B, 2nd Floor, Pet Matters Building, Mac Arthur Highway, Dolores, City of San Fernando, Pampanga, Philippines.

Job Description

This is a night shift position in Philippine hours. Work starts at 9 AM-5:00 PM PST Monday - Saturday

Morning Shift:

* Work within Zendesk to process certain tickets; 
process order changes and cancellations within our system; 
* reply to customers via Zendesk; 
* call restaurants to confirm orders or changes.

Skills needed for morning shift: 
Detail oriented, process oriented, good verbal and written communication, good problem solver

Afternoon Shift: 
* Cross check two information sources to ensure they match; data entry.

Skills needed for afternoon role: Highly detail oriented, process oriented, experience with data entry preferred.

Important Information:
* This is a night shift position. Hours: 9 AM-5:00 PM PST Monday - Saturday
* Work from home

Qualifications

  • Detail oriented, process oriented, good verbal and written communication, good problem solver
  • Highly detail oriented, process oriented, experience with data entry preferred.

Additional Information

College students or fresh graduates are welcome to apply.

Please send your resume to jobs@koodi. ph