National Operations Manager MKT199

  • Randburg, South Africa
  • Full-time

Company Description

As a recruitment agency based in Johannesburg, Kontak Recruitment has been partnering and assisting employers of all sizes in recruiting and sourcing of the best possible staff and personnel for job opportunities of all levels in various career fields.

Job Description

National Operations Manager (MKT199)


R80 – 100 000.00 pm (Cash component); cell allowance (if no cell is given)


Benefits: Medical Aid – Company contributes 2/3 of the cost (66.67%), the employee contributes 1/3 of the cost (33.33%). Vitality is additional, not paid by the Company and is paid by the employee and processed as a deduction.

Provident Fund – Company contributes 10% of the employee’s cash component, no contribution is made by the employee.

Funeral benefit – Company contributes R 20.00; no contribution is made by the employee.

Insurance benefit - Company contributes 1.66% of the employee’s cash component, no contribution is made by the employee.

Petrol card that includes fuel, maintenance and toll gates (travel for work purposes only)



Degree in project management

5-10 years Project management experience, with at least the last 5 years in Telecommunication

Management of large teams



Manage and direct operations team to achieve business targets (including planning team)

Hire the appropriate staff required for operations with management approval

Allocation of operations team to achieve business targets

Ensure accuracy on project plans

Build strong relationships by addressing customer issues and complaints in a timely manner

Work in compliance with company policies and procedures

Provide operational support and guidance to staff

Reporting on achieving of the overall company objectives

Forecasting of works to be completed and reporting thereof

Reporting on project progress

Reporting on project completion – timelines, profitability, quality, health & safety, challenges and victories etc.

Establish and maintain appropriate systems to monitor, evaluate and report on all operational activities Assist in developing and maintaining operating procedures on operational activities

To continuous monitor and improve the overall performance of the department

Ensure that invoice packs are complete and submitted timeously for invoicing

Ensure that quotes and invoices are correct and free from error

Ensure that communication between the warehouse and operations regarding stock requirements are taking place

Ensure that company resources are managed properly in the department

Ensure that the Site Managers/ Sub-Contractor has all the statutory requirements

Disciplinary action required

Hiring of new staff

Ensuring that project targets are met

Liaise with clients on technical solutions

Manage civils and fibre teams / project managers

Ensuring that fibre tests and reports are correct

Ensuring that health, safety and quality standards are met or exceeded and maintained at all times, this being critical and a major priority 

Taking necessary action on operations team and contractors when health & safety is jeopardised in any way

Looking out for new opportunities for new business 

Auditing and ensuring that project managers audit sites where our product is being installed

Managing and Evaluating Sub-Contractor base is efficient for work load 

Ensure that Sub-Contractors meet or exceed our audit requirements 

Taking disciplinary action on operations team where and when required