At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

We’re looking for an Inside Sales Representative to join our Industrial Service team in Smithfield, NSW. This is a great opportunity for someone who enjoys technical problem-solving, building customer relationships, and working in a fast-paced sales environment.

About the Role

Reporting to the Pacific Sales Manager, you’ll support our service branches by reviewing inspection reports and maintenance data, identifying what’s required, and preparing clear, accurate quotes for customers.

You’ll play a key role in helping customers reduce downtime, improve safety, and make informed decisions about repairs, parts, and preventative maintenance.

Day to day, you will:

• Review service and inspection reports to determine parts and labour requirements

• Prepare detailed quotes using our CRM and configuration tools

• Manage a high-volume sales pipeline and track customer interactions

• Provide spare parts quotations to external customers

• Identify upsell opportunities where repairs may not be the best long-term solution

• Work closely with Service Managers, Planners and the broader Sales team

• Negotiate and close sales to meet quarterly targets

• This role suits someone who is organised, methodical and comfortable working with technical information.

What We’re Looking For

• 1-2 years’ experience in B2B sales (internal or external)

• A technical mindset - an electrical or mechanical background is highly regarded

• Experience using CRM systems and Microsoft Office (Outlook, Excel, Word, PowerPoint)

• A positive, go-getter attitude

• Strong written and verbal communication skills

• The ability to prioritise and manage multiple quotes at once

• A practical, solutions-focused approach

If you’re motivated, customer-focused and enjoy turning technical information into clear commercial solutions, you’ll do well in this role.

What is on Offer: 

• Competitive base salary plus monthly bonus opportunities through our incentive program 
• Participation in our annual employee share plan 
• On-site parking 
• Awesome team culture with monthly team lunches
• Ongoing training and development, both locally and globally​​​​​​

If you’re looking for a stable company, supportive team environment and a role where your work makes a real difference to customers, we’d love to hear from you.

Apply now.

Konecranes is committed to providing equal opportunities to all its current and future employees. We believe that sustainable growth is a result of strong responsible performance. We are committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.