At Kofile, we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made available to all their employees and citizens. We partner with government agencies nationwide to help them meet their citizens’ needs by preserving the integrity and content of paper documents to ensure they will be available for use forever and modernizing information management through digitization and access systems

Pay: $28-$32 an hour

The Imaging Team Lead is responsible for coordinating and overseeing daily imaging operations to ensure efficient workflow, adherence to production schedules, and compliance with quality and safety standards. This role provides direct leadership to imaging staff, monitors productivity and performance, and ensures resources—including personnel, equipment, and materials—are effectively allocated to meet operational requirements. 

The position supports operational execution by identifying workflow inefficiencies, implementing process improvements, and addressing production issues in a timely manner. The Imaging Team Lead collaborates with operations leadership and cross-functional teams to maintain alignment with business objectives, customer requirements, and delivery timelines. This role also reinforces a culture of accountability, continuous improvement, and team engagement within the imaging function. 

Responsibilities and Duties  

• Maintain a culture of Safety including leading by example 

• Strategize with Operations leader for daily/weekly/monthly forecasted operational execution 

• Will be responsible for the workflow from the associates assigned to his/her team 

• Implement operational policies and procedures 

• Help promote a company culture that encourages top performance and high morale 

• Provide daily production/quality feedback 

• Submit reports on performance and progress 

• Identify process improvement opportunities and partner with Operations leader for implementation 

• Build partnerships with operational peers to ensure open communication and seamless collaboration 

• Work with Kofile management and staff to meet our customers’ needs and delivery schedules. 

• Hands on work alongside team members driving efficiency and quality workmanship 

• Ensure team members are executing per the efficiency goals 

• Complete production documentation in full and accurately 

• Ensure that established work standards are being followed and work quantity and quality standards are being consistently met. 

• Maintains quality while enforcing organization standards 

• Monitor workflow and quality making changes where necessary to improve throughout 

• Train team members on all applicable Work Instructions 

• Communicate any production delays or problems immediately to the staff or to Kofile management. Assist in problem solving and continuous improvements to production process. 

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• Education: High School diploma or GED 

• Minimum 2-4 years’ experience as an Imaging technician, or in a similar role 

• Proficient in Microsoft Office: Word, Excel, Outlook 

• Excellent communication skills with ability to train 

• A solid understanding of operations management and organizational methods  

• Problem solving skills 

• Fine-tuned communication skills with varying levels within a company 

• Ability to compute rate, ratio, and percent and to draw and interpret bar 

• Leadership ability, and a highly organized approach to leadership 

Benefits:

As a full-time employee, you will receive access to the following benefits:

•    Paid overtime available for non-exempt employees
•    Low-cost insurance (medical, dental, vision, life & disability)
•    Maternity and paternity benefits
•    401(k) plan (company matching)
•    Paid holidays, vacation, and sick time
•    Educational assistance