At Kofile, we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made available to all their employees and citizens. We partner with government agencies nationwide to help them meet their citizens’ needs by preserving the integrity and content of paper documents to ensure they will be available for use forever and modernizing information management through digitization and access systems.

Kofile has been a market leader in serving local governments for the last 10 years. We help local governments modernize operations and improve citizen access and engagement. Our solutions include a full suite of premium and software for record retention and recording applications. The company and its culture are built entirely around putting customers first. Our 3,000+ customers cover nearly half of the U.S. population, and customer loyalty is unsurpassed in the industry.

The Government Records Production Associate will support Kofile’s clients and Production team with locating and completing various requests. These requests may include a digital search through drives and archives or physical search through film, books or boxes. During these searches you may have to consult with supervisors and or members from other departments for completion.

Responsibilities and Duties: 

• Communicate clearly and effectively with clients and internal stakeholders on a daily basis via email, phone or in person.
• Locate documents and files digitally or physically on site.
• Complete your search in a timely manner and return all documents promptly.
• Pay close attention to detail, as your search may be very specific and time sensitive.

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• Proficiency in using a PC and associated peripherals
• MS office skills required (Excel, Word, Outlook)
• Must be able to conduct thorough records searches and communicate with clients in a professional manner
• Attention to details and ability to focus a must.
• Ability to quickly learn and adapt to process changes.
• Ability to multitask and complete assignments on time.
• Ability to lift (up to 50 pounds), bend, stand for long periods of time

Benefits:

As a full-time employee, you will receive access to the following benefits:

• Paid overtime available for non-exempt employees
• Low-cost insurance (medical, dental, vision, life & disability)
• Maternity and paternity benefits
• 401(k) plan (company matching)
• Paid holidays, vacation and sick time
• Educational assistance

Covid safety information:

Kofile is committed to a safe environment for all candidates and employees.  Daily temperature checks and protective masks are provided.  We follow social distancing and all other CDC guidelines.