At Kofile, we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made available to all their employees and citizens. We partner with government agencies nationwide to help them meet their citizens’ needs by preserving the integrity and content of paper documents to ensure they will be available for use forever and modernizing information management through digitization and access systems.

Kofile has been a market leader in serving local governments for the last 10 years. We help local governments modernize operations and improve citizen access and engagement. Our solutions include a full suite of premium and software for record retention and recording applications. The company and its culture are built entirely around putting customers first. Our 3,000+ customers cover nearly half of the U.S. population, and customer loyalty is unsurpassed in the industry

The Quality Control Technician-Imaging will perform day-to-day work carefully inspecting completed imaging projects of electronic records, while recording and reporting defects for correction, and enforcing Kofile’s high quality standards.

Responsibilities and Duties
• Inspecting the completed imaging deliverables for completeness, file naming structure, image quality, output format, and other project specific criteria.
• Review client requirements on Sales Orders, and compare to actual output work.
• Working on a PC, navigating windows directories, working with critical files and folders where accuracy is of utmost importance.
• Performing basic rework tasks such as deleting blank images, renaming files or folders .
• Use of Excel, google docs, and email to report deficiencies and track milestones.
• Provide final sign of that quality protocols were followed, delivery and delivery is up to Kofile Standard.
• Comparing duplicate images of different formats to confirm all information was captured on the final version.
• Compile findings in a clear manner that will allow that data too be used for training feedback by management.
• Special projects as assigned.

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Qualifications
• Basic to intermediate understanding of Excel.
• Good written and verbal skills.
• Comfortable navigating Windows directories without error.
• Excellent problem-solving and communication skills.
• Familiarity with multiple image file types, PDF, TIF JPG
• Able to work in a team environment.
• Experience working in a production environment.

Preferred Skills
• In depth understanding of imaging: Multipage, single page, tif, jpg, grayscale, bitonal, dpi, PDF, redaction, OCR, etc.
• Experience with county or land records that a person would gain through experience working with a county, title company, or mortgage company.
• Knowledge of digital archiving, ability to investigate and locate data archived in various medias that used different archiving methods.
• Ability to read documents, sometimes containing legal jargon, and make sound decisions regarding beginning/ending of documents, especially when key indicators aren’t present or are out of order.
• Ability to clearly communicate issues, found during delivery check process, to production personnel for correction.

All your information will be kept confidential according to EEO guidelines.