Office Clerk/Customer Service

  • 1250 Harbor Blvd, West Sacramento, CA 95691, USA
  • Full-time

Company Description

Knox Attorney Service has been in business for more than 40 years as a provider of litigation support, reprographics and document management services, as well as statewide courier/messenger service. We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services.

The outstanding service we provide starts with our people. We make an extra effort to train and develop our staff of document professionals on the art of customer service. The tenure and professionalism of our staff is unparalleled in the document and legal services industry. We spend much effort training our people to develop our “home grown” leaders of the future. We believe investing our time and money to ensure that our people are knowledgeable and understand importance of our customers’ businesses.

Job Description

Knox Attorney Service is looking for a dependable and professional Office Clerk/Customer Service Representative with excellent organization and people skills. Ability to multi-task, communicate professionally with legal clientele, attention to detail and works well under pressure. Responsibilities may include working with clients and assisting with legal support service requests and copying. Some field work may be required as well as office work and data entry. Hours are Monday through Friday form 8AM - 5PM. Full benefits, including medical, dental, vision, flexible spending, PTO, paid holidays and 401K.

Qualifications

The ideal candidate must have a high school diploma and office related experieince.

Basic clerical skills are needed to perform the duties associated with this position and skills may require updating to maintain competency as position evolves. Specific skills required for this position include:

  • Proven experience as customer service support role.
  • Proficiency in English.
  • Excellent communication skills.
  • Customer-oriented and cool-tempered.

Responsibility

Responsibilities include working with others under direct supervision while complying with standard operating procedures; operating under strict legal and procedural guidelines; and assisting in maintaining an accurate and up-to-date information. Responsibilities ultimately require producing an accurate product; complying with relevant legal and HIPAA procedures; and providing outstanding customer service.

Basic Office Suite computer knowledge is required. A valid drivers license and clean DMV record is required. Please complete the Smart Recruiters instructions to be considered for this position.  

Additional Information

All your information will be kept confidential according to EEO guidelines.