The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About Our Client Services Craft

Our Client Services Craft ensures strong partnerships and seamless delivery across engagements. This craft connects strategy, execution, and relationships. Teams focus on alignment, clarity, and accountability. Their work drives successful outcomes for clients and internal teams.

The Account Director is responsible for leading strategic client partnerships and delivering integrated marketing solutions for healthcare and life sciences clients across Singapore and the APAC region. This role partners closely with Strategy, Creative, Medical, Project Management, Media, and Production teams to deliver high-quality work that meets business objectives while building trusted, long-term client relationships. The Account Director also plays an important role in identifying opportunities for growth, guiding integrated programs, and ensuring operational excellence across multiple engagements.

What You'll Do

• Lead strategic client relationships, providing proactive counsel and overseeing integrated marketing programs from planning through execution across cross-functional teams.
• Drive account growth by identifying new opportunities, developing scopes of work, supporting commercial discussions, and strengthening long-term client partnerships.
• Collaborate with Strategy, Creative, Medical, Project Management, and other specialist teams to deliver high-quality solutions that meet client objectives and business outcomes.
• Facilitate client meetings, manage project priorities, guide feedback discussions, and ensure clear communication between clients and internal stakeholders.
• Champion operational excellence by maintaining delivery quality, managing risks, and ensuring work aligns with healthcare industry standards, client expectations, and regional market requirements.

Required:

• Several years of client services or account management experience within healthcare, pharmaceutical, life sciences, or integrated marketing agencies, leading complex client engagements.
• Demonstrated experience managing integrated marketing programs across strategy, creative, digital, medical, and project management teams with responsibility for successful delivery.
• Experience developing scopes of work, managing commercial discussions, and identifying opportunities to grow client partnerships and account value.
• Experience supporting clients across Singapore and/or APAC with an understanding of regional market dynamics and healthcare communications.
• Experience presenting recommendations and leading discussions with senior client stakeholders, supported by strong communication, facilitation, and relationship management skills.

Desired:

• Comfort and enthusiasm for using AI as a regular part of how work gets done.
• Experience leading integrated product launch or brand lifecycle initiatives within healthcare or life sciences.
• Experience working with healthcare professionals (HCP) marketing, omnichannel campaigns, or digital engagement programs.
• Knowledge of pharmaceutical or healthcare regulatory considerations across Singapore and the APAC region.
• Experience building trusted partnerships with cross-functional teams and navigating complex stakeholder environments to achieve shared business objectives.

Two office days per week , Tuesdays and Wednesdays. 

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.