The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About our Client Services Craft
 Our Client Services craft partners with clients to guide strategic thinking, build trusted relationships, and ensure outstanding delivery across life sciences brands. The team bridges strategy, creativity, and execution to deliver meaningful impact through collaboration, operational excellence, and a deep understanding of client needs.

The VP, Group Account Director oversees a portfolio of clients and leads strategic business growth, operational excellence, and cross-functional delivery across multiple brands or large-scale programs. This role serves as a senior strategic partner, ensuring Klick delivers exceptional value, strong client experiences, and forward-looking guidance. The VP, Group Account Director brings deep healthcare expertise, financial leadership, and team oversight to help clients thrive in a complex and evolving industry environment.

What You’ll Do:

•  Lead portfolio strategy, performance, and financial stewardship, including P&L accountability and identification of risks and opportunities
•  Guide cross-functional teams in delivering integrated programs across channels with regulatory rigor and operational excellence
•  Build and grow senior-level client relationships, acting as a trusted partner and champion of their business within Klick
•  Identify and articulate client brand vision and objectives to shape roadmaps, recommendations, and long-term account plans
•  Oversee portfolio delivery, ensuring communications, execution, and team collaboration reflect Klick’s standards and drive client success

Required:
 • 12+ years of client services experience in the advertising industry
 • 5+ years of pharmaceutical or healthcare advertising experience
 • Experience managing $12–15M+ in business across brands or large accounts
 • Proven ability to build strong relationships with senior-level clients
 • Demonstrated ability to grow client business and lead account planning
 • Digital and TV production experience
 • Ability to travel as needed throughout the US and Canada
 • Valid passport for cross-border travel

Desired:
 • Pre-commercialization experience
 • Ability to nurture, develop, and scale teams of client service professionals
 • Ability to identify business changes and allocate resources effectively
 • Experience leading client meeting intake, follow-ups, and strategic recaps
 • Strong financial acumen in forecasting, budget planning, and scope development
 • Comfort and enthusiasm for integrating AI into workflows
 • University degree required; MBA preferred

Our Commitment to InclusionKlick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us. Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.