Who is KVH...

KVH is an integrated healthcare delivery system that includes 24-hour emergency care, inpatient, and outpatient hospital services through KVH Hospital. Clinics include family medicine, internal medicine, orthopedics, general surgery, women’s health, and urgent care.

Work-life balance is important to us. We value your mental wellbeing as much as your skills to perform the job and therefore offer a competitive PTO plan, benefits package as well as a 7% employer contribution pension plan. When you’re away from the office, we want you to be able to enjoy this beautiful setting. Commute to work by mountain bike. Hike in the wilderness on your day off. Backcountry ski from your door, or from lifts within an hour’s drive.

The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling.  This position is also required to work closely with the healthcare team, KVH personnel and external customers.

What is required...

• High School diploma or equivalent
• At least one year of general administrative, clerical, or customer service experience
• Current computer experience (medium to expert level) in Microsoft products
• Demonstrated knowledge of Medical Terminology
• Previous cash-handling experience

What is preferred..

• Some college coursework
• Bilingual   
• Previous medical office experience with exposure to some or all of the following; medical records, Insurance verification and pre-authorization fundamentals, scheduling, high-volume phone systems, medical transcription

Wage Range:  Starting at $14.66/hour; actual wage depends on years of applicable experience. 

FTE:  1.0 = 40 hours/week.  This is intended to be a temporary full-time position, lasting four to six months.  At that point the position would transition to per diem and float to other clinical departments as needed.