Director of Business Operations and Supply Chain Management - 2156
- Full-time
- Department: Business Operations and Planning
Company Description
No relocation assistance provided
KIOXIA America, Inc. is the US-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today’s breakthrough BiCS FLASH™ 3D technology, KIOXIA continues to pioneer cutting-edge memory solutions and services that enrich people's lives and expand society's horizons. The company's innovative 3D flash memory technology, BiCS FLASH™ is shaping the future of storage in high-density applications, including advanced smartphones, automotive, personal computing devices, enterprise server and storage environments, and major hyperscale cloud providers – all of these end customers are transforming how data is stored, managed, and analyzed by embracing cutting-edge flash storage solutions.
Job Description
KIOXIA America, Inc., is looking for a Director of Supply Chain Management (SCM) to join our Operations team in our San Jose office.
Working with the SSD Business Unit, the ideal candidate will lead the company’s supply chain and vendor management strategies in support of improving lead-times, reducing costs and promoting continued company growth. This position will also drive the supply chain team in meeting customer expectations for product reconfiguration needs and warranty support.
This role reports to the Sr. Director, Business Operations and Planning
Responsibilities:
- SSD BU SCM Project Strategy alignment and lead across Global Operation Teams.
- Lead SCM Projects relevant to EDI/WMS/ERP/Blockchain solutions Initiated by Global accounts, work closely with IT and across SSD business units.
- Manage Supply Chain, Logistics, Post Sales Warranty & Reconfiguration Center operations activities for all KIOXIA customers.
- Oversee SCM planning staff to maintain complete supply balance and visibility for all SSD inbound product segments.
- Manage Supply Chain relationships with internal and external customers by monitoring, trending, analyzing and aligning their key performance indicators through SCM dashboard metrics.
- Manage and control aging inventory and communicate financial impacts to management. Effectively communicate high inventory exposure areas with the Business Unit leaders and recommend corrective actions.
- Engage with Demand Planning, Sales, Marketing and Business Unit leaders to ensure supply chain strategy is aligned with business strategy as well as supports varying customer expectations for lead time and service levels.
- Develop future capabilities and long-term vision for best in class supply chain and reverse logistics network.
- Negotiate and define customers’ requirements/business terms and conditions as well as third party service providers’ business terms and conditions via contract review activities for all Supply Chain functions.
- Risk Management & Mitigation: oversee internal & external audits, minimize company risk and maintain company and legal compliance for all areas of functional responsibility via design, development, implementation and management of appropriate and effective business process controls, policies and procedures.
- Lead all SSD BU Supply Chain functional teams during audit events, providing leadership as liaison between business & audit teams.
- Develop strategies and processes for analyzing customer returns, processing replacements or refunds to maximize customer satisfaction and minimize company expense.
Qualifications
- In-depth knowledge of international supply chain strategy, best practices, and procedures.
- Demonstrated leader and relationship builder with strong interpersonal skills.
- Outstanding managerial and employee development skills. Strong record of accomplishment of developing and leading high performing teams. Self-motivated and holds themselves and others to very high standards of accountability.
- Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior executives.
- Strong working proficiency with MS Office applications, ERP (SAP/Oracle); familiar with data analytic tools and able to provide executive level reporting.
Education:
- BS in Marketing, Business Administration, Supply Chain Management, Finance or related degree.
- 15 years of experience in business operations and supply/demand planning in semiconductor preferred or similar industry; 10 years of experience with an advanced degree.
Additional Information
Req# 2156; #LI-CB1;
The expected salary for this position is $180,395.00 - 306,659.00.
At KIOXIA, we value the following:
- Investment in you
- Offering opportunities for career growth and personal development training
- Open-minded management
- Empowering employees by listening and responding to ideas, issues, and approaches
- Flexible work-life balance
- Offering a generous PTO allotment, holiday shutdown, and flexible work options
- Diversity of cultures, perspectives, backgrounds and experiences of all our team members
- Through our diversity, equity and inclusion initiatives, our focus is to strengthen our company culture to create more inclusion and belonging for all
- Benefits for our team members
- Excellent medical and non-medical benefits, 401(k) matching, pet insurance
KIOXIA America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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