KingFisher is the fastest growing designer, builder and marketer of welded heavy-gauge sportfishing boats in North America. We build and distribute 35 models in 5 series: Offshore, Coastal, Sport, Multi-Species and River Jet through an extensive global dealer network from California to Alaska to Eastern Europe.

As Warranty Administrator, the incumbent is responsible for the following:

Providing Great Customer Service through after possession care in resolving warranty issues with existing boat owners/dealers in a professional and courteous manner:

• Responding to Warranty related emails
• Answering Warranty related phone calls
• Process warranty claims
• Create walkthru deficiency list
• Track and follow up with outstanding work orders
• Coordinate and track repairs

Providing the Warranty and Technical with administrative support including updating and maintaining various schedules and warranty files:

• Assist in compilation/creation of warranty file upon possession
• Notify Operations Teams for service work

• High school diploma or GED
• 2 years of customer service experience
• Familiarity with marine/boat terminology is an asset
• Computer literate
• Proficient with Microsoft Word and Excel
• Strong written and oral communication skills
• Well-developed organization and planning skills
• Good negotiating skills
• Proven ability to work in a team
• Customer service orientation
• Numbers oriented, with good attention to detail

KingFisher Boats offers an incredible work environment, and career advancement opportunities. 

We will review all application, however, only those selected for an interview will be called.