CRM Executive
- Full-time
Company Description
Khazna was founded in April 2019 with a mission to improve the financial well-being of 20M+ underbanked Egyptians who have little access to formal financial services by providing access to convenient, effective, and secure smartphone-based financial services.
The company is led by a team with over 50 years of combined global experience in finance, corporate strategy, and technology. Furthermore, the company has also closed an initial round of funding from leading local and international fintech funds and investors.
Job Description
- Working directly with CRM marketing team
- Executing promotional SMSs and PNs
- Will be responsible for Monitoring/Executing all comms requests from other teams
- Cooperating with the support team to be updated with most common and repeated complaints from our users and delivering the optimal solution.
- Executing experiments and delivering the best practices
- QCing messages and content
- Copywriting in some cases
Qualifications
Requirements:
- Knowledge of CRM
- Good understanding of Fintech
- Basic knowledge of SQL
- Good with Excel and google sheets
- Perfect communication skills
- Good with wording (Arabic)
Skills and Qualifications:
- Good knowledge of Excel and google sheets
- Basic knowledge of SQL
- Knowledge of online marketing methods and best practices
- Attention to detail, to manage the integrity of the CRM data
- Strong communication skills along with a customer-oriented attitude
- Demonstrated ability to convey a sense of urgency, openness to new ideas, inclusion and diversity, integrity, customer focus, and respect.
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