Placement Coordinator

  • Full-time

Company Description

A little bit about us

At Keypath, you can be part of something bigger.

As a leading global EdTech company, we partner with world-leading universities to design and deliver the most career-relevant online education solutions that help solve our global social and economic challenges.

We are a fast-growing, and fast-moving international team who value collaboration, innovation, and lifelong learning in our mission to unlock greatness in educators, their students, and our people.

We have offices in Melbourne, Sydney, Chicago, Toronto, London, and SE Asia and we connect, collaborate, and operate as a truly global company. We have experienced tremendous growth since we launched only seven years ago and now have over 500 employees (Keypathers!) across the globe with clear plans to double that in the next few years.

Keypath Education Australia has a distributed workforce. Our people are working all over Australia, in our offices or from their home offices. We put our people first, which means you choose where you want to work from, including if you want to work from home.

Job Description

As Placement Coordinator, you will spend your day working with students in preparation for their time in the field. This means building personal relationships, conducting placement orientation, reaching out to support students while on placement and helping them stay organised so they are compliant and prepared to represent the University within their placement agency.

While the Coordinator does not find the placement sites for students, it is their responsibility to communicate site information and requirements to the students as well as track their progress through this crucial element of their degree. Coordinators are the student’s primary point of contact for all things Placement. 

Responsibilities

•  Managing all student-related aspects of placement for our online master’s programs to ensure overall student success in the program.

•  Maintain complete knowledge and understanding of our Partners’ curriculum and programs and clearly explain to students and potentially clinical partners.

• Develop and maintain relationships with students to promote solid retention through the placement portion of the student lifecycle 

• Work with the Student Success, University and other relationships to promote an efficient and communicative workplace.

• Identify and assess concerns related to placement experience; facilitate appropriate intervention with Faculty and Program Coordinators.

• Serve as a role model for faculty, staff, and students in customer service, collaboration, communication, excellence, attendance, and general professionalism.

• Use relationship skills in situations requiring group problem solving, consensus building, and win-win negotiation.

• Monitor and aid in assessing student progress throughout placement.

• Ensure accurate and timely submission of student compliance records.

• Create and maintain accurate reports and up-to-date records using University and other relevant software.

Qualifications

Experience:

• Bachelor’s degree required.

• 3-5 years of successful demonstration of customer service skills (prior student advising skills helpful).

• Problem-solving and critical thinking skills.

• Ability to multi-task, strong organizational skills and attention to detail.

• Excellent interpersonal and communication skills.

• Solid knowledge of or experience working in allied health or social services field directly with or for providers is advantageous.

• Strong presentations skills and the ability to develop relationships via phone and in-person are vital.

• Self-motivated and able to work autonomously, reporting back to a team.

• Confidence using technology (Microsoft Suite, Records Management or CRM’s), or demonstrated ability to learn quickly.

• Experience working to deadlines in a fast-paced environment.

Additional Information

So why Keypath?

Be you and belong:

  • Sure, anyone can tell you how good their company culture is, but we encourage you to read all of our SEEK reviews to form your own opinion. We also have AWEI Bronze Employer for LGBTIA inclusion, ranked #10 Best Place To Work Australia©, and a Gallup Employee Engagement Score of 4.37.
  • A caring and engaged Global CEO who replies to all Glassdoor reviews personally.
  • A dedicated D&I committee  - Check out some of our D&I statistics in the image at the top of this page.
  • We listened to our people and moved to a distributed workforce. So you can work from your home office or in the office, if and when you choose.

Join the global edtech boom

  • We’re a leading EdTech company in a booming industry.
  • You’ll have the opportunity to innovate and collaborate with global peers, as we rapidly expand into new markets and with new partners, globally.

Supported to be your best

  • We offer discounted study opportunities through our University partners and ongoing in-house training opportunities.
  • As we grow, so do your career-path opportunities.

Make a difference in the world

  • We have a bold vision to transform education and transform the world.
  • We’re helping to upskill and reskill over 30,000 people globally.
  • Our programs are purposefully designed to meet the needs of the future of work, helping to solve our future economic and social challenges.

Want to make a difference in the world? Become a Keypather.

*Due to the high volume of applications, only shortlisted candidates will be contacted. Thank you for your understanding.

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