Product Manager

  • Jl. Kemang Raya, RT.7/RW.2, Bangka, Kec. Mampang Prpt.,, South Jakarta, Jakarta, Indonesia
  • Full-time

Company Description

Kata.ai is an Indonesian Conversational Artificial Intelligence company with a focus on creating technology to enhance the understanding of human conversations, improving the way humans collaborate with machines. Kata.ai’s Natural Language Processing (NLP) technology powers MultiPurpose chatbots (virtual customer service / virtual friend) for major corporations in Indonesia across different kinds of industries such as Unilever (FMCG), Telkomsel (Telco), Bank BRI (Financial Services), and Alfamart (Retail).

The company’s proprietary Kata Bot Platform can be leveraged to create feature-rich chatbots on top of Kata.ai’s robust and scalable AI technology platform, ensuring company of any size can easily build their own chatbot on any messaging platform. With this platform, it is now possible for the business to focus on designing engaging interaction for their customers, while Kata.ai handles all the technology aspects of the chatbots.

Established in 2015, the company has become a trusted partner for major corporations such as Microsoft, Accenture, and Line. In 2020, the company received Series-B funding from TransPacific Technology Fund and MDI Venture.

Job Description

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  • Conceiving, specifying and driving the development of new features and products based on market research, competitive analysis and customer input and feedback.
  • Developing and presenting solid business cases to support new concepts.
  • Driving continuous improvements to the products with focus on growth, customer satisfaction and retention.
  • Defining and writing product backlogs and drives prioritization within an agile team.
  • Monitoring ongoing operations to maintain a quality user experience
  • Track Key Performance Indicators (KPIs) and identify areas of opportunity.
  • Monitoring released products, setting and monitoring appropriate KPIs
  • Ensure products are meeting their goals
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Qualifications

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  • Bachelor’s degree or higher in a relevant discipline.
  • Minimum of 3 years of product management experience in an environment known for best-in-class products and services.
  • Proven experience with agile methodologies.
  • Strong business strategy and product marketing acumen.
  • Basic Knowledge in Web Technologies.
  • Background in data analysis, web analytics, A/B testing.
  • Proven track record of leading cross-functional teams to deliver quality products.
  • Exceptional communicator, with strong presentation skills.
  • High attention to detail.
  • Fluent in English.
  • Previous experience working in a startup or dynamic high-growth companies is a plus.
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Additional Information

We value a flexible working hour for our employees.

The most important is we provide a learning experience in Conversational AI Industry.