Company Description

Kata.ai is an Indonesian Conversational Artificial Intelligence company with a focus on creating technology to enhance the understanding of human conversations, improving the way humans collaborate with machines. Kata.ai’s Natural Language Processing (NLP) technology powers MultiPurpose chatbots (virtual customer service / virtual friend) for major corporations in Indonesia across different kinds of industries such as Unilever (FMCG), Telkomsel (Telco), Bank BRI (Financial Services), and Alfamart (Retail).

The company’s proprietary Kata Bot Platform can be leveraged to create feature-rich chatbots on top of Kata.ai’s robust and scalable AI technology platform, ensuring company of any size can easily build their own chatbot on any messaging platform. With this platform, it is now possible for the business to focus on designing engaging interaction for their customers, while Kata.ai handles all the technology aspects of the chatbots.

Established in 2015, the company has become a trusted partner for major corporations such as Microsoft, Accenture, and Line. In 2020, the company received Series-B funding from TransPacific Technology Fund and MDI Venture.

Kata Partnership division is looking for a strategic and operationally-strong Head of Partnership in our Jakarta office. The person in charge will work closely with the key system integrators, tech product/platform organizations, marketing agencies, and management consulting firms to execute and monitor exciting strategic projects to strengthen our core enterprise business as well as unlocking new revenue potentials at Kata.ai.

Responsibilities:

• Cultivate strong relationships with strategic, including driving adoption of our platform products, proactively resolving business, technical, and policy issues and serving as an internal advocate of Kata
• Represent Kata in external meetings with executives from other companies
• Lead and coach a team of partner managers
• Be a culture carrier and contribute to the wider team and organization beyond core role
• Influence product strategy through strategic partnerships with (and not limited to) the leading system integrators, marketing agencies, consulting firms, and other tech product/platform organizations
• Establish, maintain, and strengthen Kata.ai’s relationship with key Product Partners and related external stakeholders
• Identify strategic and operational opportunities and help improve or innovate new processes to drive business growth with and improve performance of Kata partnership program
• Understand and communicate relevant information or updates from the partners to internal team, both technical and non-technical coverage
• Work cross-functionally to drive and deliver scalable data-driven solutions for Product Partners
• Develop reporting framework and regular cadence to deliver insights by monitoring both leading and lagging indicators
• Confidently deliver presentations to varying internal and external stakeholders
• Proactively analyze and communicate latest key metrics related to business messaging and conversational AI trends

• 7+ years experience in strategic partnerships, business development/sales in technology companies, or management consulting who is familiar with third party development or sub-contract partnership model
• Experience leading and coaching people
• Experience in defining, developing and leading projects that requires working with multiple stakeholders internally and externally as well as understanding and navigating partner and technical requirements
• Collaboration and relationship-building experience, with the experience developing working relationships at all levels of management. A well-networked individual is a big plus
• Fluency in Bahasa Indonesia & English, both verbal and written
• A self-starter with a track record of taking initiative
• Displaying the highest personal/professional integrity and ethics
• Passionate about problem-solving, going deep into an issue, and explaining the ‘why’ and not just the ‘what’ of a trend
• Experience in storytelling through data, and communicating those insights to varied audiences and senior management internally and externally
• Experience in working cross-functionally, and prioritizing projects and responsibilities on behalf of multiple stakeholders
• Experience in channel sales organizations with enterprise B2B SaaS industries would be a plus point