Kata.ai is an Indonesian Conversational Artificial Intelligence company with a focus on creating technology to enhance the understanding of human conversations, improving the way humans collaborate with machines. Kata.ai’s Natural Language Processing (NLP) technology powers MultiPurpose chatbots (virtual customer service / virtual friend) for major corporations in Indonesia across different kinds of industries such as Unilever (FMCG), Telkomsel (Telco), Bank BRI (Financial Services), and Alfamart (Retail).

The company’s proprietary Kata Bot Platform can be leveraged to create feature-rich chatbots on top of Kata.ai’s robust and scalable AI technology platform, ensuring company of any size can easily build their own chatbot on any messaging platform. With this platform, it is now possible for the business to focus on designing engaging interaction for their customers, while Kata.ai handles all the technology aspects of the chatbots.

Established in 2015, the company has become a trusted partner for major corporations such as Microsoft, Accenture, and Line. In 2020, the company received Series-B funding from TransPacific Technology Fund and MDI Venture.

As a product designer, your job is to transform business goals into a delightful user experience. We’re looking for someone who has a knack for identifying and articulating business needs, conducting user research, and designing data-driven solutions.

Responsibilities

• Design wireframes and high-fidelity UI for the features
• Maintain design consistency and coherence across products
• Create information architecture and wireframes for product features
• Conduct UX research from start to finish
• Analyze current product experiences and suggest improvements
• Create a UX report and documentation that is easily understood by everyone
• Collaborate well with other designers, researchers, product managers, and engineers to deliver the best product experience

• Bachelor’s Degree or equivalent practical work experience in Design or Information Technology
• At least has 2 years of experience in designing and building web-based products. Experience in designing B2B products is preferred
• Strong understanding of fundamental design processes
• Able to conduct qualitative and quantitative research to identify needs & pain points of the users
• Ability to tell compelling stories about your designs and present your work with confidence
• Ability to think and work creatively, logically, and analytically at a rapid and dynamic environment
• Curious and know how to ask the right questions whenever lacking context
• Self-driven and able to manage multiple tasks at the same time
• Proficiency with Figma or other design tools

We value a flexible working hour for our employees.

The most important is we provide a learning experience in Conversational AI Industry.