IT Operations Systems Administrator

  • Full-time

Company Description

Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change.

Job Description

KEY OUTCOMES (not limited to) Level 4 and 5 process elements

·       Solution Analyst will, in collaboration with key stakeholders, provides technical/ functional assistance in identifying, evaluating and developing procedures that are cost effective and meet user requirements for system requirements

·       Understand, capture and communicate business direction, challenges and requirements

·       Plan and execute tasks / initiatives

·       Participate in solution discussion.  Evaluate and propose solution approaches

·       System solution implementation and conduct periodic implementation reviews

·       Ensure that all solutions adhere to the Kaelo systems standard and best practice

·       Support business process change

·       Test all solution aspects including, but not limited to acceptance, security, performance, integration

·       Support work required to successfully pass through all relevant project gates

·       Deliver business solutions that include technology implementations and/or adaptations

·       Maintain current applications including but not limited to bug fixes, feature enhancements and performance tuning

·       Work closely with solution architects to ensure decisions meet long-term growth need for Kaelo

·       Facilitation and monitoring of technical implementation will be required

·       Work with external 3rd parties

·       Support continuous improvement of standard Kaelo systems practices

·       Keep abreast of latest trends in technology, industry and corresponding business domain

 

SPECIAL REQUIREMENTS

·       Developing Professional Expertise

·       Continuous improvement and Innovation

·       Analysis and Problem Solving

·       Teamwork and building partnerships

·       Accountability

·       Interpersonal Effectiveness

 

PERSON DETAILS: WORK EXPERIENCE

REQUIRED

·       Related experience in IT Help desk or telephony

PREFERRED

·       Exposure and experience in SDLC – Agile and BusDevOps

·       Effective verbal and written communication skill

·       Ability to interact with all levels within a business

Qualifications

EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY

REQUIRED

·       Related IT qualification

PREFERRED

 

TECHNICAL SKILLS OR KNOWLEDGE

REQUIRED

·       Strong troubleshooting skills; ability to identify patterns and generate ideas

·       Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude

·       Proven track record of work experience with various technologies

PREFERRED

·       Effective verbal and written communication skill

Additional Information

  1.      Accountability
  2.      Action orientated
  3.      Communication
  4.      Business writing skills
  5.      Manages complexity
  6.      Problem solving skills
  7.      Encourages engagement
  8.      Planning and organisation
  9.      Resilient and adaptive
  10.      Systems thinking and connecting ability
  11.      Purpose driven
  12.      Significance and values orientated