IT Operations Systems Administrator
- Full-time
Company Description
Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change.
Job Description
KEY OUTCOMES (not limited to) Level 4 and 5 process elements
· Solution Analyst will, in collaboration with key stakeholders, provides technical/ functional assistance in identifying, evaluating and developing procedures that are cost effective and meet user requirements for system requirements
· Understand, capture and communicate business direction, challenges and requirements
· Plan and execute tasks / initiatives
· Participate in solution discussion. Evaluate and propose solution approaches
· System solution implementation and conduct periodic implementation reviews
· Ensure that all solutions adhere to the Kaelo systems standard and best practice
· Support business process change
· Test all solution aspects including, but not limited to acceptance, security, performance, integration
· Support work required to successfully pass through all relevant project gates
· Deliver business solutions that include technology implementations and/or adaptations
· Maintain current applications including but not limited to bug fixes, feature enhancements and performance tuning
· Work closely with solution architects to ensure decisions meet long-term growth need for Kaelo
· Facilitation and monitoring of technical implementation will be required
· Work with external 3rd parties
· Support continuous improvement of standard Kaelo systems practices
· Keep abreast of latest trends in technology, industry and corresponding business domain
SPECIAL REQUIREMENTS
· Developing Professional Expertise
· Continuous improvement and Innovation
· Analysis and Problem Solving
· Teamwork and building partnerships
· Accountability
· Interpersonal Effectiveness
PERSON DETAILS: WORK EXPERIENCE
REQUIRED
· Related experience in IT Help desk or telephony
PREFERRED
· Exposure and experience in SDLC – Agile and BusDevOps
· Effective verbal and written communication skill
· Ability to interact with all levels within a business
Qualifications
EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED
· Related IT qualification
PREFERRED
TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED
· Strong troubleshooting skills; ability to identify patterns and generate ideas
· Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude
· Proven track record of work experience with various technologies
PREFERRED
· Effective verbal and written communication skill
Additional Information
- Accountability
- Action orientated
- Communication
- Business writing skills
- Manages complexity
- Problem solving skills
- Encourages engagement
- Planning and organisation
- Resilient and adaptive
- Systems thinking and connecting ability
- Purpose driven
- Significance and values orientated