About Kaelo
Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change.
 

Job Purpose
The Billing Specialist is required to provide support in respect of end-to-end billing processes. They are responsible for the reconciliation and maintenance all Debtor accounts, ensuring accurate billing and 100%collection. Attending to and resolving all internal and external queries.
 

KEY OUTCOMES (not limited to)

Bill Clients
- Invoice corporate clients for services offered ensuring they are billed correctly and in       accordance with predefined quality assurance processes and standards
- Assist with the preparation of broker commission statements and the distribution thereof
- Follow up on outstanding payments in a professional manner

Manage Payments Received
- Allocate all payments received on the Bank statement to the correct client accounts

Reconcile Membership
- Reconcile billing invoice and client payment schedule
- Reconcile monthly staff lists from corporate clients
- Reconcile and allocation of monthly payments
- Control the staff billing function in respect of activations, deactivations, billing, collections,
 queries and services

Manage Queries
- To ensure that all billing queries are attended to timeously and accurately
- Respond to escalated

Manage Reporting
- Generate and prepare monthly reports
- Run corporate and broker reports

Continuously Improve
- Continually contribute to existing processes and procedures to enhance effectiveness, efficiency
and performance cost control
- Identify problems relating to system errors and escalate to relevant department

SPECIAL
REQUIREMENTS
- Accuracy and attention to detail
- Operate with integrity (high ethics)
- Customer centricity
- Ability to take initiative and work both in isolation and be a team player

PERSON DETAILS : WORK EXPERIENCE
REQUIRED

• Credit control and Billing experience
• Reconciliation experience

EDUCATION : QUALIFICATIONS : ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED

• Matric

PREFERRED

• Health Insurance Industry

TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED

• Computer literate
• Microsoft Access
• Mathematical competence
• Analytical ability

PREFERRED

• Advance Excel Skills

Accountability
Action orientated
Collaborative
Communication
Business writing skills
Manages complexity
Problem solving skills
Efficient and Effective mind-set
Growth and development mind-set
Business astute
Financial acumen
Negotiating skills
Planning and organisation
Systems thinking and connecting ability
Purpose driven
Significance and values orientated