Debtors Clerk

  • Full-time

Company Description

About Kaelo
Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change.
 

Job Description

Job Purpose
The Debtors Clerk is required to provide support in respect of end-to-end billing processes. They are responsible for the reconciliation and maintenance of all Debtor accounts, ensuring accurate billing has taken place through the Billings Team and achieving 100% collection. Attending to and resolving all internal and external queries.

KEY OUTCOMES (not limited to)

Collections

  • Follow up on outstanding payments in a professional manner
  • Resolving all under payments/outstanding payments quickly and efficiently

Manage Payments Received

  • Allocate all payments received on the Bank statement to the correct client accounts


Manage Queries

  • To ensure that all billing queries are attended to timeously and accurately
  • Respond to escalated

Manage Reporting

  • Generate and prepare monthly reports
  • Run corporate and broker reports
  • Weekly/Monthly Cashflow

General

  • Adhoc billing
  • Any financial tasks deemed necessary

Continuously Improve

  • Continually contribute to existing processes and procedures to enhance effectiveness, efficiency and performance cost control
  • Identify problems relating to system errors and escalate to relevant department

SPECIAL
REQUIREMENTS

- Accuracy and attention to detail
- Operate with integrity (high ethics)
- Customer centricity
- Ability to take initiative and work both in isolation and be a team player

Qualifications

PERSON DETAILS : WORK EXPERIENCE
REQUIRED

  • Credit control and Billing experience
  • Reconciliation experience

EDUCATION : QUALIFICATIONS : ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED

  • Matric

PREFERRED

  • Health Insurance Industry

TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED

  • Computer literate (Microsoft Excel, Word and Power Point)
  • Strong phone etiquette , email and communication
  • Microsoft Access
  • Mathematical competence
  • Analytical ability

PREFERRED

  • Advance Excel Skills
  • Xero

Additional Information

  • Accountability
  • Action orientated
  • Communication
  • Business writing skills
  • Manages complexity
  • Problem solving skills
  • Financial acumen
  • Planning and organisation
  • Resilient and adaptive
  • Systems thinking and connecting ability
  • Purpose driven
  • Significance and values orientated