Quality and Insights Specialist
- Full-time
Company Description
Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change.
Job Description
Purpose:
The Quality and Insights Specialist will form part of the Quality and Insights business area. Responsible for understanding all quality requirements for the business and adherence to the ISO 9001:2015 standard. Observing, receiving, and otherwise obtaining information from all relevant sources to audit
and analyse. Supporting and maintaining the standards that provide guidance and tools for the business to ensure our products and services consistently meet our customer’s requirements, and that quality is consistently improved.
Key Outcomes:
- Conducting business audits within specified time frames.
- Compile quality and insight reporting and insights.
- Assess and Manage results ensuring that efficient corrective and preventative action plans are maintained.
- Attend relevant business meetings to support the business and identify opportunities to improve
- Monitor quality standards and support the business.
- Support and monitor knowledge and development models.
- Drive and support continuous improvement.
Qualifications
PERSON DETAILS : WORK EXPERIENCE
REQUIRED
ISO Knowledge, Internal Audit experience .Technical proficiency, Open to New Knowledge, Ability to analyse data and create and review processes, Excellent communication skills. A desire to help others achieve their best, detail orientated.Health Industry background.
PREFERRED
ISO experience
EDUCATION : QUALIFICATIONS : ACCREDITATION'S WITH PROFESSIONAL BODY
REQUIRED
Internal Audit experience
Lean Six Sigma Qualification
PREFERRED
ISO 9001:2015 Auditor Transition Training
Certified Quality Auditor
Quality Management Training
TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED
Root cause analysis
Lean six sigma
Additional Information
PERSONAL ATTRIBUTES:
- Action orientated
- Collaborative
- Communication
- Problem solving skills
- Efficient and Effective mind-set
- Growth and development mind-set
- Resilient and adaptive
- Demonstrates self-awareness
- Systems thinking and connecting ability
- Purpose drive
- Significance and values orientated