Quality and Insights Specialist

  • Full-time

Company Description

Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change.

Job Description

Purpose:

The Quality and Insights Specialist will form part of the Quality and Insights business area. Responsible for understanding all quality requirements for the business and adherence to the ISO 9001:2015 standard. Observing, receiving, and otherwise obtaining information from all relevant sources to audit

and analyse. Supporting and maintaining the standards that provide guidance and tools for the business to ensure our products and services consistently meet our customer’s requirements, and that quality is consistently improved.

Key Outcomes:

  • Conducting business audits within specified time frames.
  • Compile quality and insight reporting and insights.
  • Assess and Manage results ensuring that efficient corrective and preventative action plans are maintained.
  • Attend relevant business meetings to support the business and identify opportunities to improve
  • Monitor quality standards and support the business.
  • Support and monitor knowledge and development models.
  • Drive and support continuous improvement.

Qualifications

PERSON DETAILS : WORK EXPERIENCE

REQUIRED

ISO Knowledge, Internal Audit experience .Technical proficiency, Open to New Knowledge, Ability to analyse data and create and review processes, Excellent communication skills. A desire to help others achieve their best, detail orientated.Health Industry background.

PREFERRED

ISO experience

EDUCATION : QUALIFICATIONS : ACCREDITATION'S WITH PROFESSIONAL BODY

REQUIRED

Internal Audit experience

Lean Six Sigma Qualification 

PREFERRED

ISO 9001:2015 Auditor Transition Training

Certified Quality Auditor

Quality Management Training

TECHNICAL SKILLS OR KNOWLEDGE

REQUIRED

Root cause analysis

Lean six sigma

 

 

Additional Information

  PERSONAL ATTRIBUTES:

  •      Action orientated
  •      Collaborative
  •      Communication
  •      Problem solving skills
  •      Efficient and Effective mind-set
  •      Growth and development mind-set
  •      Resilient and adaptive
  •      Demonstrates self-awareness
  •      Systems thinking and connecting ability
  •      Purpose drive
  •      Significance and values orientated