Customer care executive/Customer Service Representative- US Support
- Full-time
Company Description
We are a premier HR Consulting Company with HR Solutions to satisfy the most demanding HR needs of clients. Our leadership team has a collective experience of more than 100 man years as HR Consultants in diverse industry verticals.
Job Description
A “ Customer Service Representative ” must have
- Excellent verbal, written and listening skills
- Should have good command over Grammar and Fluency in English
- Should not have any MTI while conversing
- Details of several functions to provide quality service
- Good knowledge of computers
- Ability to Write/type messages to ensure professional tone
JOB DESCRIPTION:
- Handle queries and complaints of the Amazon related to products
- Transaction handling Services, Problem Solving Efficiency
- Numerical Ability, High level of accuracy
- Energetic, friendly and approachable individuals that understand the impact of great customer service
- Responsible to deliver high quality and productivity results that meet the identified targets
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
JOB SUMMARY:
This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively.
Qualifications
- Education qualifications – HSC/Any Graduate/PostGraduate
Additional Information
Benefits if candidate is relocate his location-
- Relocation bonus of Rs. 10,000 for the outstation candidates joining in Amazon.
- Guest House Stay for 15 days.
- Ticket reimbursement up to Rs. 700.
- Candidates can apply for an IJP after 6 months.