Delivery Manager

  • Full-time

Company Description

KMS Technology is a strategic engineering company helping businesses turn bold ideas into high-impact solutions—faster. Founded in 2009 as a U.S.-based services company, we’ve grown into a global organization with locations in the US, Vietnam, Mexico and Poland. KMS is trusted globally for the quality of our engineering and consulting services. We bring deep expertise in product development and quality assurance, Data & AI-native engineering, and delivery excellence to every engagement. Our mission is to help customers build what’s next—accelerating innovation, crafting brilliant solutions, and creating  real-world impact. At KMS, we believe sustainable growth is built on the success of our clients and employees, and in making a lasting contribution to our communities.

More about KMS Technology:

Website: https://kms-technology.com 

LinkedIn: https://www.linkedin.com/company/kms-technology

Job Description

We are looking for an Delivery Manager to own end-to-end delivery of software projects, including a flagship AI-Native product currently in active development. The role owns scope, capacity, cost, and timeline across the project lifecycle and works directly with an international client daily — excellent English communication is essential.

Key responsibilities

  • Own end-to-end delivery of the assigned project(s): manage scope, capacity/resource planning, delivery timeline, and cost/budget throughout the project lifecycle. 
  • Lead delivery of an AI-Native product currently in active development, coordinating closely with engineering, QA, product, and design teams. 
  • Plan, scope, and manage MVP delivery under fixed-price contracts, including estimation, change control, and margin/timeline protection. 
  • Act as the primary point of contact for the client, running daily/weekly stand-ups, status calls, and steering committee meetings directly in English. 
  • Build and maintain project plans, milestones, and RAID logs (risks, assumptions, issues, dependencies); proactively escalate and mitigate risks. 
  • Manage scope changes and change requests, keeping client expectations aligned with contractual commitments — critical for fixed-price MVP engagements. 
  • Coordinate capacity planning and resource allocation across teams to protect delivery commitments and quality. 
  • Track delivery KPIs (scope, schedule, cost, quality) and report progress to both client and internal stakeholders. 
  • Partner with Product Owners/BAs to refine the backlog and prioritize the AI-Native product roadmap. 
  • Manage stakeholder communication, expectation-setting, and conflict resolution between the client and delivery teams.

Qualifications

  • Bachelor's degree in IT, Computer Science, or a related field. 
  • At least 5+ years of experience as a Project Manager / Delivery Manager in software development or IT outsourcing/services. 
  • Proven track record managing fixed-price MVP projects, from scoping and estimation through delivery. 
  • Solid grasp of project management methodologies (Agile/Scrum, Waterfall, or hybrid) and standard delivery artifacts (project plan, RAID log, status reports).
  • Excellent English communication skills, both written and verbal — able to work directly with an international client daily. 
  • Strong capability in scope management, capacity/resource planning, budgeting and cost control, and risk management. 
  • Strong leadership, stakeholder management, and problem-solving skills.
  • Experience managing projects involving AI/ML products or AI-Native platforms is a strong plus. 
  • PMP, PMI-ACP, PSM, or equivalent certification is a plus.

Additional Information

Perks You'll Enjoy 

  • Working in one of the Best Places to Work in Vietnam
  • Building large-scale & global software products
  • Working & growing with Passionate & Talented Team
  • Diverse careers opportunities with Software Services, Software Product Development, IT Solutions & Consulting
  • Attractive Salary and Benefits
  • Performance appraisals every year and performance bonus
  • Flexible working time
  • Various training on hot-trend technologies, best practices and soft skills
  • Premium healthcare insurance for you and your loved ones
  • Company trip, big annual year-end party every year, team building, etc.
  • Fitness & sport activities: football, tennis, table-tennis, badminton, yoga, swimming…
  • Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
  • Free in-house entertainment facilities (foosball, ping pong, gym…), coffee, and snack (instant noodles, cookies, candies…)

And much more, join us and let yourself explore other fantastic things!

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