About KIPP NYC

KIPP NYC Public Schools is a non-profit network of free, public charter schools in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful and rigorous schools in pursuit of a more just world. In 1995 we started our first middle school, KIPP Academy, in the Bronx, with a vision that every child grows up free to create the future they want for themselves and their communities. Today, our network consists of eight elementary schools, nine middle schools, one high school, and KIPP Forward, a comprehensive program to support our students and alumni in choosing and preparing for the educational and career paths that fit their goals and sense of purpose. KIPP NYC currently serves more than 11,000 students and alumni, has a staff of more than 1,000 (11% of whom are alumni), and continues to grow.

The Associate, HR & People Operations will play a critical role in the HR & People Operations team by supporting day-to-day People Team operations & administrative work. This position is ideal for someone who is organized, detail-oriented and enjoys working in a fast-paced environment. The Associate will primarily support payroll processing, billing, Zendesk ticket management, and other key administrative functions.

Key Responsibilities:

• Assist with payroll data entry and changes, ensuring accurate and timely payroll processing.

• Collaborate with the Payroll team to track and resolve any payroll discrepancies.

• Using the Sage Intact system or similar platforms, assist with submitting and processing invoices for People-related services, such as stipends or employee reimbursements.

• Respond to and manage HR-related Zendesk tickets, including employee inquiries about payroll, benefits, and other administrative matters.

• Ensure timely resolution and escalate tickets as necessary to appropriate People Team personnel.

• Maintain and update employee personnel files and ensure all records comply with organizational policies and applicable laws.

• Support onboarding by preparing documentation, updating records, and assisting in new hire orientations.

• Manage offboarding processes, including collecting final paperwork, updating systems, and ensuring seamless exit.

• Input and update employee data in HRIS systems (UKG, etc.), ensuring all information is accurate and current.

• Provide general administrative support for the People Operations team, including meeting scheduling, document preparation, and other clerical duties.

• Education: A high school diploma or GED is required. Some college or equivalent HR experience is preferred.

• Experience: 1+ year of administrative experience, ideally within an HR environment.

• Familiarity with HRIS systems (Example: UKG) and ticketing systems like Zendesk is preferred.

• Basic understanding of payroll processing and employee data management.

Compensation and Benefits:

This is a Full-Time position and offers a competitive rate of $25-35 per hour. Salaries are determined using an equitable compensation scale that accounts for years of experience relevant to the role and longevity within the KIPP network.

This description is intended to describe the type of work being performed by a person assigned to this position.  It is not an exhaustive list of all duties and responsibilities required by the employee.

This role is based in NYC and will require travel to our schools. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate.

KIPP NYC LLC does not offer visa sponsorship or work authorization. 

KIPP NYC LLC is an anti-racist organization that believes in the importance of being diverse, equitable, and inclusive. We are committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City. BIPOC, women, gender expansive, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.