At KIPP Detroit, we are guided by a simple, yet powerful mission: Together with families and communities we create joyful academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose--college, career, and beyond--so they can lead fulfilling lives and build a more just world.  We believe the destiny of students from Detroit are limitless and students should not be bound by their circumstances. Unfortunately, in 2021 America, there is still a link between socioeconomic status and educational attainment.  KIPP Detroit seeks to eradicate this injustice.  KIPP Detroit Imani Academy will become the highest performing school in the city of Detroit; and, to do so, we attract, develop and retain a diverse and talented staff of educators.  Our students and families will choose our schools because our teachers are exceptional educators who work together as a collective to ensure students achieve and thrive.  For more data and information about our successes and vision for the future, visit www.kippdetroit.org

The Director of Operations (DOO) leads the creation, implementation, and maintenance of KIPP Detroit Imani Academy’s operational systems, allowing the Principal and Teachers to focus on teaching and learning and enabling a supportive school environment. The DOO therefore will be an individual who embraces structure, innovation, and continuous improvement, and relishes the challenge of finding ways to work smarter and in a cost-efficient manner. The DOO reports to the Principal and is accountable to the Regional Shared Service Team. The DOO manages any office or part-time enrollment staff. 

RESPONSIBILITIES

School Operations Leadership & Operations Team Management

• In partnership with the School Leader and the region, develops the school-wide operations vision that supports and operationalizes the academic and cultural vision of the school
• Plays a leadership role in the school’s strategic and annual planning and budgeting process
• Hires, manages, coaches, and develops school operations team members (including front office staff and vendors) and holds them accountable to goals and outcomes
• Serves as the primary point of contact for the regional team, responding to requests and collaborating with teammates across the region to build scalable, region-wide systems, policies, and procedures

Student Recruitment, Enrollment, and Attendance

• Develops and manages student recruitment strategy to ensure that the school begins the academic year with full classes and actively recruits to fill open seats
• Ensures that parent info sessions, school tours, and the lottery and enrollment process are tightly planned and executed
• Leads school’s effort to reach and maintain 96% average daily attendance for the year, which includes creating a plan for daily attendance calls and data entry; analyzing data; and implementing incentives for students, families, and staff members for hitting daily, weekly, monthly, and quarterly goals

Finance & Purchasing

• Actively manages the school budget throughout the year 
• Manages the school purchasing process by establishing clear systems for staff to request items, placing orders with vendors, tracking delivery, and coding and submitting purchases orders, invoices, and reimbursement requests; approves school purchases under a specific financial threshold
• Serves as the first school-based point of contact regarding finance and works with regional Finance team to ensure financial compliance and reporting

Facilities & Maintenance

• Oversees most facilities issues, including maintenance, managing staff/vendors, aesthetics, shared space agreements, and campus safety
• Regularly conducts facilities walkthroughs and liaises with custodial staff/vendors to ensure that the facility looks the best it can
• Ensures that the main office is neat, organized, welcoming and has all important parent facing materials

Student & Family Services (School Ops; Communications; Field Trips/Events)

• Serves as the eyes and ears of the school to ensure that all school operations run seamlessly each day, proactively problem solving and developing systems where needed 
• Oversees all aspects of food service, including quality, managing staff/vendors, meal tracking, compliance, and meal delivery
• Oversees arrival and dismissal procedures, and setting and managing staff duty schedules
• Owns logistics of communications and external relations through parent letters, weekly staff notes, surveys, and visitors
• Owns all logistics (e.g., transportation, lodging, meals, staffing plan, etc.) of all off-site field trips and all on-site special events (Report Card Nights, Performances, Graduation, staff celebrations, etc.)
• Serves as point person for hosting visitors on school tours

Technology & Equipment

• Ensures that students and staff have access to needed technology and works with Tech Team to plan technology related enhancements 
• Leads the school opening/start up process each year to ensure that doors are ready to open by ordering furniture, equipment, instructional supplies, and ensuring that student services (e.g., food service, transportation) are ready to go
• Manages the school’s supply and asset inventory (e.g., computers, textbooks)

Student Information, Testing, and Academic Operations Support

• Manages systems for and maintains accurate student data and information in compliance with federal, state, regional and school expectations
• Works with the principal or AP to manage the logistical elements of all major student assessments 
• Manages logistics of report cards/progress reports/transcripts

• Bachelor’s degree required; graduate degree preferred 
• 3 to 7 years of work experience, preferably in education and/or business or operations management  
• Demonstrated management and leadership skills (e.g., at least 2 years managing a team or multiple large projects)
• Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
• Strong strategic and analytical skills with an aptitude for shifting from firefighting to systems-building
• Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
• Team player with strong interpersonal and stakeholder management and relationship building skills
• Ability to lead, influence, and hold others accountable to upholding high standards of operational excellence
• High level of comfort with financial oversight and budgetary tracking 
• Ability to be calm under pressure, especially in difficult conversations with parents and staff
• Excellent organizational, verbal, and written communication skills
• Excellent computer skills, including Microsoft Word, Microsoft Power Point and Microsoft Excel

• Desire to continuously learn and increase effectiveness as a professional 
• Unwavering commitment to KIPP’s mission and willingness to go above and beyond to meet the needs of KIPP students, families, and staff

Risk Management, Compliance, and HR Administration

• Ensure that the school is prepared for emergencies by conducting all drills and training staff on emergency plans
• Partners with regional HR/recruitment on the new hire process (e.g., interviews, new hire offer letters, onboarding)
• Ensures that school staff have complete, current, and accurate employee files and certifications; all personnel interacting with students have background checks on file; and schools comply with all areas of legal compliance (e.g., HR, FERPA, etc.)
• Completes the exit form for terminating employees and partners with the regional human resources team on any action items surrounding the exit logistics
• Ensures that students have complete CA-60 files and timely immunization record submissions are made to the state. 

• Bachelor’s degree required; graduate degree preferred 
• 3 to 7 years of work experience, preferably in education and/or business or operations management  
• Demonstrated management and leadership skills (e.g., at least 2 years managing a team or multiple large projects)
• Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
• Strong strategic and analytical skills with an aptitude for shifting from firefighting to systems-building
• Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
• Team player with strong interpersonal and stakeholder management and relationship building skills
• Ability to lead, influence, and hold others accountable to upholding high standards of operational excellence
• High level of comfort with financial oversight and budgetary tracking 
• Ability to be calm under pressure, especially in difficult conversations with parents and staff
• Excellent organizational, verbal, and written communication skills
• Excellent computer skills, including Microsoft Word, Microsoft Power Point and Microsoft Excel

• Desire to continuously learn and increase effectiveness as a professional 
• Unwavering commitment to KIPP’s mission and willingness to go above and beyond to meet the needs of KIPP students, families, and staff

COMPENSATION

KIPP Chicago Public Schools offers a competitive compensation and benefits package:

• Salaries based on experience related to role and responsibilities

• Competitive rates for medical insurance and short-term disability insurance.  Dental insurance, vision insurance, life insurance, and long-term disability insurance are offered at no cost.

• Competitive retirement savings benefits 

STATEMENT OF NON-DISCRIMINATION

KIPP Chicago Public Schools is committed to a policy of equal treatment for all individuals applying for employment. KIPP Chicago does not discriminate on the basis of race, color, gender, sexual orientation, national or ethnic background. All your information will be kept confidential according to EEO guidelines.