ORGANIZATION

KIPP — the largest nonprofit network of college-preparatory, public charter schools in the nation—has demonstrated, at scale, that all children have the potential to excel academically regardless of race or zip code. KIPP currently serves over 120,000 students in 270 schools across the country, including Indianapolis. KIPP Indy Public Schools (KIPP Indy) was founded in 2004 with one class of fifth grade students and has grown to serve 1,300 students across three schools. Of the students that attend KIPP Indy, 93% qualify for free and reduced lunch, 95% are African American or LatinX, 12% receive special education services, and 8% are designated as Emerging Bilinguals. As we continue to grow, our mission remains the same: to create joyful, academically excellent schools in which teachers, students, and families are all united around the same goal of preparing students with the skills and confidence to pursue the paths they choose —college, career, and beyond— so they can lead fulfilling lives and create a more just world. 

The Operations Coordinator (OC) partners directly with staff, students, and families of KIPP Indy Public Schools and is responsible for maintaining operational excellence at the school. The OC is a key member of the school’s Operations Team reporting to the Director of School Operations at their school site. The Operations Coordinator will play a critical role in ensuring KIPP Indy Public Schools are equipped to prepare students with the skills and confidence to pursue the paths they choose – college, career, and beyond – so they can lead fulfilling lives and create a more just world.

RESPONSIBILITIES

Front Office Management

• Provide exceptional customer service to all stakeholders and visitors who interact with the front office
• Ensure front office is highly organized, welcoming, and structured efficiently for visitors, staff, and students
• Support family communications and develop deep relationships with students and families
• Manage phones and use systems to communicate information to staff, students, and families
• Manage key front-office systems including visitor management, mail and package deliveries, and faxes
• Support late-arriving students with signing-in and receiving a pass to go to class
• Ensure compliance with region-wide safety protocols and visitor expectations

Campus Operations

• Support execution of campus arrival and dismissal procedures
• Manage system for transportation changes and early pick-ups
• Support printing and distribution of materials, including report cards, awards, testing materials, and posters
• Support logistics and execution of on and off-site special events, including family events and field trips
• Serve as staff point-of-contact for custodial needs
• Support maintenance of student information system (i.e. contacts, addresses, etc.)

Attendance & Enrollment

• Collaborate with campus operations team on systems related to enrollment, attendance, and student retention
• Support families with enrollment, registration, and student records processes
• Manage daily attendance system, including tardies, excused and unexcused absences, and early pick-ups
• Execute and record daily attendance calls for absent students
• Collaborate with current and prospective families to complete registration, serving as an ambassador for our schools and mission
• Support preparation and distribution of marketing and matriculation materials, such as mailers, flyers, yard signs, t-shirts, etc.
• Support with staffing internal and community-based enrollment events
• Support with student records management, including collecting and archiving records for current students and responding to external records requests

• Track record of producing exceptional results
• Experience within student/staff recruitment, and/or community/grassroots organizing (preferred)
• Willingness to have a flexible schedule with evening and weekend hours
• Exemplary written and verbal communication, organizational, and project management skills
• Strong attention to detail with an ability to produce high quality work in a dynamic environment
• Conversational in Spanish (preferred)

COMPENSATION
Salary is competitive, commensurate with experience, and includes benefits. Teachers are also eligible for performance-based bonuses.

KIPP Indy Public Schools is an equal opportunity employer, and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, gender identity, or any other characteristic protected by applicable law.