Organizational Overview

KIPP NC is a network of eight high-performing, college-preparatory public charter schools providing an academically rigorous and joyous school experience to more than 3,500 students in grades K-12 in Charlotte, Durham, Gaston, and Halifax. KIPP NC supports several thousand alumni on their journey to and through high school, college, and career.   

KIPP NC is building on a rich tradition of academic excellence and relentless fight for social justice present from the founding of both KIPP ENC and KIPP Charlotte. KIPP ENC is the second oldest KIPP region in the nation. In its 20 years of operation, KIPP ENC has been a cornerstone for students and families in rural Gaston and Halifax, operating two primary schools, two middle schools, and one high school. Over the past five years, it grew to serve even more students by opening up a middle school in Durham, an urban center in the center part of the state. KIPP Charlotte, which grew out of the strong traditions and academics of KIPP ENC, has supported students and families for the past 13 years, operating one primary school and one middle school in the largest city in North Carolina.

KIPP North Carolina is building upon the successes and experiences of KIPP ENC and KIPP Charlotte to provide inclusive school environments and an educational program that will enable our students to lead full lives and equip graduates to be future leaders and agents of change in North Carolina and beyond. KIPP NC is engaging in direct, anti-racist work, and contributes meaningfully to the dismantling of structures of inequality within our organization, schools, and classrooms.We’re committed to expanding our efforts to embed anti-racism in all of our activities and engagements within our classrooms and schools, across our organization, and throughout the State of North Carolina. All of this will be in a tireless effort to create classrooms that are homeplaces for our students, places where they feel safe, loved, validated, seen, and heard, places where all their beautiful identities will be affirmed and celebrated, and places where they will learn the academic knowledge and skills needed for college, career, and beyond.

ROLE OVERVIEW

Reporting to the Director of Facilities & Real Estate, and accountable to the Regional Support Team, the Facilities Maintenance Manager role oversees that facilities function properly to ensure the seamless operations of our high-performing schools. The FMM serves as a key member of the campus’s Operations Team, ensures that the school’s facilities and maintenance meet high standards of facilities excellence, and enables instructional teams to focus on teaching and learning. He or she will play an integral role in creating and implementing systems for campus facilities maintenance.

KEY RESPONSIBILITIES

• Maintain a high standard of facilities excellence inside and outside of buildings and grounds, including identifying problem areas, addressing emergencies as they arise, and proactively problem-solving with key leadership members.

• Ensure day-to-day facilities maintenance issues and emergencies are addressed quickly and effectively

• Ensure preventative maintenance schedules are followed to ensure proactive identification of problem areas as well as regular maintenance needs

• Regularly conduct facilities walkthroughs and outline action steps to address issues

• Ensure facilities safety plans are executed, including maintaining regular fire and building safety inspections, all doors and windows are operations, all equipment outlined in the safety plan is available, etc.

• Oversee compliance with fire and facility safety regulations and conduct semi-monthly fire inspection walkthroughs

• Oversee the systems and processes of addressing facility-related issues,  including maintaining a facilities incident log to keep track of major incidents

• Oversee and actively manage the Facilities and Asset Management System, including work orders/tickets and assign to other Facilities Staff or contractors as appropriate. 

• Complete staff work orders and follow up with staff directly to ensure work is completed to satisfaction.

• Manage facilities staff to a high standard of excellence (the number of direct reports differs per campus)

• Coordinate and contract with outside facilities vendors as needed

• Assess and address impact on campus after inclement weather events such as snow, flooding, etc. ( e.g. salting sidewalks and entrances to ensure safety for staff return).  

• Partner with Day Custodians, Evening Custodial Manager, and/or third party evening cleaning vendor to ensure the facility’s cleanliness and safety is maintained, establishing communication mechanisms with the custodial team so there is unity and joint-problem-solving across teams.

• Partner with statewide and operations staff on facilities expectations and execution

• Submit facilities parts orders 

• Request supplies for custodial team (primary point of contact or backup, depending on campus)

• Maintain strong communication and relationships with schools and operations departments, including the School Nutrition, Transportation, and School-based Teams.

• Oversee special maintenance projects, including summer facilities projects and capital projects.

• Coordinate set up and clean up of equipment and furniture for special events and assemblies when needed

• Serve as point of contact for school security alarm system (false alarms, repairs, etc.), including maintaining keyfobs, troubleshooting alarm issues, etc.

• Perform other duties and special projects as required and assigned, as well as attend and assist in school evens as needed.

• Ensure that the school is prepared for emergencies by training staff, planning, and prevention

• Leads monthly team meetings

• Meets regularly with direct reports

• Sets the tone for excellent customer service

• Immediately addresses any purposeful damage to facilities

QUALIFICATIONS

• Minimum 3 to 7 years of work experience, preferably in facilities management or HVAC, plumbing, refrigeration, etc.

• Demonstrated management and leadership skills (e.g. >2 years managing a team or many large projects)

• Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results

• Strong strategic and analytical skills with an aptitude for shifting from fire-fighting to systems-building

• Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly

• Team player with strong interpersonal and stakeholder management and relationship building skills

• Ability to lead, influence, and hold others accountable to high standards of facilities excellence

• Ability to stay calm under pressure, especially in facilities emergencies

• Consistent and responsive communication skills

• Strong computer skills, including work order software and Google Suite, including Gmail

• Desire to continuously learn and increase effectiveness as a professional 

• Unwavering commitment to KIPP ENC’s mission and willingness to go above and beyond to meet the needs of KIPP students, families, and staff

Compensation

Compensation is based on years of experience, educational attainment, and competitive with a generous benefits package.

KIPP North Carolina does not and shall not discriminate on the race, color, religion, creed, national or ethnic origin, age, sex, gender identity, sexual orientation, marital or parental status, disability, source of income, or status as a veteran in any of its activities or operations.

All your information will be kept confidential according to EEO guidelines.