Bilingual Receptionist - Camden

  • Full-time
  • Start Date: Immediate opening
  • Department: School-based Support

Company Description

About KIPP New Jersey

KIPP New Jersey is part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. In 2002, KIPP New Jersey first opened its doors in Newark’s South Ward as a single class of 80 fifth graders and has since grown to educate over 7,738 students in grades K-12 across 15 schools in Newark and Camden. More than 90% of KIPP New Jersey students currently qualify for free or reduced meals. 

By 2025, KIPP New Jersey will have fifteen schools in Newark and seven in Camden providing a world-class education to over 11,600 students. To learn more, visit www.kippnj.org.

Job Description

The Receptionist plays a critical role in ensuring smooth and safe school operations. They are the first face many parents, students, and community members see when they walk into a building. The Receptionist delivers excellent communication and customer service to families and visitors, while creating a warm and inviting atmosphere in our main office.

Essential Duties & Responsibilities:

  • Administrative responsibilities including answering door buzzers and phone calls, directing callers to the appropriate person or school, taking messages, and relaying messages to all entities
  • Greets visitors, determining their needs and providing accurate information or connecting them with the appropriate stakeholder 
  • Handles family concerns and questions in a prompt and appropriate manner
  • Acts as a strong, positive day-to-day interface with the school community, representing our values, mission, and philosophy at all times
  • Supports school-wide communication efforts including maintaining front office fliers and supporting preparation and distribution of schoolwide communications
  • Maintains accuracy of information systems including contact information, attendance, early and late pickup, bus ticket tracking, and owns dismissal changes and communication of this information to stakeholders
  • Receives mail and deliveries and ensures items are appropriately distributed
  • Supports the operations team with school-wide projects and responsibilities
  • Maintains a clean, organized and well-functioning office environment

Qualifications

Must haves:

  • Proficiency in Spanish
  • Demonstrated ability to work with a team on collaborative projects
  • Ability to remain calm and solutions-oriented in high-stress situations.
  • Commitment to do whatever it takes to ensure our teachers and students have what they need to be successful
  • Ability to build strong relationships with kids and their families
  • Excellent organizational and communication skills (both written and oral), including proficiency in Microsoft Office
  • Strong analytical and problem-solving skills and the ability to learn quickly
  • This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation, pursuant to a New Jersey Executive Order and federal and state guidance. 

Nice-to-haves:

  • Previous experience in a customer service oriented role
  • Previous experience in an educational or non-profit setting

Additional Information

Compensation & Benefits
In addition to a competitive salary, KIPP NJ offers a full comprehensive benefits plan, including health care, retirement, an optional subsidized wireless plan through Verizon, a school laptop and transportation benefits for TEAMmates commuting into New Jersey from the Philadelphia area. 

KIPP New Jersey | KIPP Miami is an equal opportunity employer.

Privacy Policy