School Operations Associate

  • Full-time
  • Start Date: Immediate opening
  • Department: School Leadership

Company Description

Organization Overview

KIPP is a national network of free, open‐enrollment, college‐preparatory public schools in under‐resourced communities throughout the United States. There are currently 200 locally‐run KIPP schools in 20 states and Washington, DC, and nationally KIPP serves approximately 80,000 students. More than 80 percent of KIPP students come from low‐income households, and more than 95 percent are African American or Hispanic/Latino.  Through high expectations for students and staff, world‐class teachers and principals, more time in school, autonomy over budget and curriculum, and a focus on results, KIPP schools prepare traditionally underserved students for success in college and in life. KIPP schools have been widely recognized for their success in doing so, and today nearly 85% of KIPP alumni nationally have matriculated to college. 

All KIPP schools share a core set of operating principles, known as the Five Pillars, that KIPP believes help to lay the foundation for students to perform at the highest academic levels: High Expectations, Choice & Commitment, More Time, Power to Lead, and a Focus on Results.

 

KIPP Minnesota Overview

Who we are: KIPP Minnesota Schools is a network of high-performing college-preparatory public charter schools. Next year, we will serve over 700 students in grades K through 2 and grades 5 through 8 at two co-located schools (primary and middle) in north Minneapolis. KIPP Minnesota Schools is a fast-growing, entrepreneurial organization with significant growth plans in the coming years.

What we do: We do whatever it takes to help our students develop knowledge, skills, and strong character. We work relentlessly so that every one of our students has the opportunity to attend college and has access to the life of choice and opportunity that college provides. The KIPP Minnesota Regional Team supports our schools, school leaders, and staff through organizational and academic alignment, business management, strategic planning, and back office functions.

How we do it: There are no shortcuts to success. Outstanding educators, rigorous lessons, more time in school, and strong school culture support our students as they climb the mountain to college. We work as a team, use data, and constantly reflect to improve our practice. We believe all of our KIPPsters can make it to and through college and we stay with them every step of the way.

Why it matters: In our communities, approximately 1 in 10 students earn a college degree. We believe that this is unjust and unacceptable and, most importantly, can be changed. Nationwide, over 85% of KIPP middle school alums matriculate to college.


 

Job Description

POSITION OVERVIEW

 Reports to the School Operations Leader. The School Operations Associate is a school-based role that supports operations functions necessary to run a high-performing school. The position serves as a key member of the campus’ operations team, ensures that the campus’ operations meet high standards of operational excellence consistently, and oversees the management of the front office. They also support regional operational needs in order to maintain standardization across the region.

 

PRIMARY RESPONSIBILITIES

 

30% - Office and Visitor Management

  • In partnership with the School Operations Leader, oversee the front office with professionalism and create a safe, warm, and welcoming environment

  • Treat each visitor with respect and handle their request with expertise and urgency; own each issue until it is solved

  • Answer phone and messages in a timely and efficient way and manage mailings

  • Ensure that office is clean, organized, and functional

  • Ensure that all visitors are greeted and documented (sign in, ensure students leave with authorized guardians, control access to school)

 

30% - Student Information and Records

  • Manage systems to acquire and maintain up-to-date student information in online and paper student record systems

  • Is able to process and direct student information and data across the region for least customer effort and ease of use

  • Ensure all student records are updated with annual attendance, grading, and testing reports 

  • Coordinate distribution of progress reports and report cards

  • Manage the collection of new student registration paperwork with accuracy and dependability

  • In partnership with the regional enrollment team, lead campus student recruitment and retention activities and elicit leader and staff involvement in meeting recruitment and retention goals

  • Coordinate the transfer of students’ school records with other schools, including managing all records requests

  • Ensure the recording of daily attendance in student information systems

 

15% - Parent & Community Communication

  • As the first impression of KIPP Minnesota, give every visitor, family, and student an outstanding experience in regular interactions

  • Work closely with the school leadership team to create and maintain effective communication strategies with families

  • Manage all parent outreach initiatives (calendar changes, school events)

  • Coordinate a weekly newsletter with staff contributions, announcements and important dates

 

10% - Student & Family Services (Food Service; School Ops; Field Trips/Events)

  • Coordinate breakfast, lunch, and snack ordering and distribution

  • Maintain inventory of school uniforms and assist students with uniform issues

  • Fulfill all data requests related to MARSS, STAR and foundation reporting

  • Assist with survey administration

  • Assist with staff appreciation

  • Assist in community events and programming to plan and execute family and community events

 

15% - Transportation

  • Coordinate all daily transportation requests, working closely with transportation vendors and families with best-in-class customer service

Qualifications

DESIRED EXPERIENCE 

Our ideal candidate has experience working in schools with a similar population of students and an unwavering belief in the mission of confronting educational inequity.. Here are the qualities that our ideal candidate has:

 

  • Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results

  • Strong strategic and analytical skills with an aptitude for shifting from fire-fighting to systems-building

  • Strong customer service mindset

  • Team player with strong interpersonal and stakeholder management and relationship building skills

  • Ability to lead, influence, and hold others accountable to upholding high standards of excellence

  • Ability to be calm under pressure, especially in difficult conversations with parents and staff

  • Excellent organizational, verbal, and written communication skills

  • Excellent computer skills, including Microsoft Word, Microsoft Excel, Google Docs and Google Sheets

  • Desire to continuously learn and increase effectiveness as a professional

  • Experience working in historically educationally underserved communities and communities of color 

Additional Information

Compensation and Benefits:

Salary: $45,000-$50,000

We’re committed to providing best-in-class benefits to our teachers and staff. Elements of KIPP Minnesota’s benefits package include competitive pay, subsidized health insurance, free dental, vision, life, and disability insurance, and generous paid time off.

KIPP Minnesota is an employment at-will organization and provides equal employment opportunity for all applicants and employees. Learn more at www.kippminnesota.org.

All your information will be kept confidential according to EEO guidelines.

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