Operations Coordinator KTVMS (Immediate)

  • KIPP Tech Valley Middle School, Albany, NY, United States
  • Full-time
  • Department: School-based Support
  • Start Date: Immediate opening

Company Description

About KIPP

Together with families and communities, KIPP creates joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world. KIPP is a national network of tuition-free, public charter schools open to all students. There are 255 college-preparatory KIPP schools in 20 states and the District of Columbia, serving more than 100,000 students. Nationally, KIPP students are graduating four-year colleges at three times the national average for low-income students.


KIPP Albany launched on July 1, 2020 as the new partnership between KIPP Tech Valley Charter Schools and Albany Community Charter Schools. KIPP Albany is a unified group of schools striving towards excellence in education in the Capital Region, with 1600 students across four schools. KIPP Tech Valley Middle School (KTVM) was founded over 15 years ago in 2005. In 2018-2019, KTVM was named a Recognition School by the New York State Department of Education. KIPP Tech Valley Primary School (KTVP) opened its doors in 2016 to 100 kindergarten students, and is now fully scaled to 500 students grades K-4. KIPP Albany Community Charter Elementary (KACCE) and Middle Schools (KACCM) will continue their commitment to providing students with a nurturing and supportive environment of high expectations, love, and respect. KIPP ACCE was founded in 2006, with KACCM following in 2012 and brings a relentless focus on academic achievement and character development to their K-8 students. 

At KIPP Albany schools our mission is: Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.

KIPP Tech Valley Middle School’s (KTVMS) mission is, together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose-- college, career, and beyond-- so they can lead fulfilling lives and build a more just world.  Our vision is that every child grows up free to create the future they want for themselves and their communities.  In order to continue our work and grow our region to promote and sustain a culture of high academic and social expectations for all students, KTVMS seeks motivated individuals to join our team. If you share in this belief, if you have a proven willingness to do whatever it takes for students to achieve, if you thrive in an environment that is both collaborative and entrepreneurial, then you are already a member of the KIPP team & family.  


Job Description

The Operations Coordinator for KIPP Tech Valley Middle School, which is located in Albany, New York, is an essential member of the KIPP Tech Valley operations team. This position is charged with completing day to day front office tasks in an efficient and professional manner so that students and staff feel supported and safe.

Individuals applying for this role must be comfortable interacting with a wide range of stakeholders including but not limited to students, parents, teachers, and community members. The Operations Coordinator must feel comfortable taking directions, providing feedback, speaking up, and stepping in as needed to support the high school staff, students, and families.  Individuals applying for this role must have high expectations, have an analytical mind and be a self-starter.  This position will report directly to the Director of Operations, but work daily with school leaders and other operations staff. 

Primary responsibilities include but are not limited to:

Culture of Respect

  1. Communicate respectfully and thoughtfully with parents, guardians, and staff remaining sensitive to different cultures, values and needs.

  2. Work with the school leadership teams to implement KIPP Tech Valley’s  mission; coordinate work and collaborate with other colleagues across the KIPP Albany region.

  3. Assist in creating a school culture with staff, parents and students focused on strong academic achievement, fairness, respect and high expectations for behavior.

Front office

  1. Ensures that the main office is neat, organized, welcoming and has all important parent facing materials.

  2. Ensure that the front desk is attended and or proper notice is provided when the space will be empty.

  3. Manage inbound and outbound calls; create internal announcements.

  4. Write bus passes as needed for students when parents or guardians call to make changes.

  5. Receive, distribute, and prepare incoming/outgoing mail & shipments.

  6. Manage expectations of parents and visitors by scheduling appointments with members of leadership when necessary.

  7. Answer phones; redirect inquiries as appropriate & relay messages to staff in a timely manner.

  8. Ensure Visitor Policy is followed and all visitors are screened before entry

  9. Ensure school signage is appropriate and up-to-date and all entrances and exits remain secure


  1. Enter-in and maintain the following student data within KIPP Tech Valley’s systems: application and registration forms, parent contact and health information, and student behavioral reports.

  2. Maintain accurate student attendance records on a daily basis and track trends over time for state and internal reporting purposes.

  3. Process late arrivals and follow-up with the families of absent students.

  4. Ensure student records are up to date and that record requests, student transfers, or student withdrawals are processed in a timely manner.

  5. Print and distribute paychecks, daily lesson materials for absent students, and other weekly announcements.


  1. Respond to and support site-level staff questions and concerns as appropriate.

  2. Assist in the processing, production, and distribution of memos, newsletters, etc.

  3. Complete special projects as assigned to aid in the improvement of school operations.

  4. Maintain office supplies and process supply orders and pass along requests.

Student Recruitment:

  1. Process applications in our student recruitment system and provide the KIPP Albany teams with updates and requested information for new students

  2. Create physical folders for all new students

  3. Make calls as needed to applicants that are still in the offer status

  4. Support student recruitment activities


  1. Collaborate with colleagues to continuously improve personal practice and achieve overall goals and mission of the school and the region.

  2. Reflect critically upon operational experience, identify areas for further professional development as part of a professional development plan that is linked to school and network goals, access meaningful learning experiences, and listen thoughtfully to other viewpoints and respond constructively to suggestions and criticisms.

  3. Use feedback to inform and update Individual Professional Development Plan.

  4. Fulfill all outlined and related functions professionally and thoroughly.


KIPP Tech Valley welcomes all qualified candidates who strive to balance high expectations with a genuine love for our students, families, staff, and resources.  The mission of KIPP Tech Valley is to develop the character, knowledge, and skills of our students so they will succeed in college, giving them the freedom to shape their futures and positively affect their communities. Our vision is to achieve our mission at critical mass – a cluster of schools in Albany – thereby reinvigorating public education in this city through the performance of our students and the leadership of our faculty and staff.

Additional Information

Start Date:

This position is immediately available.  


Competitive salary and benefits package including health coverage and retirement.

KIPP TECH VALLEY is an equal opportunity employer. We do not discriminate on the basis of race, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.

Privacy Policy