Luxury Travel Consultant

Job Description

A leading luxury travel company are looking for an experience travel consultant who has the ability to sell and create bespoke and tailor-made itineraries for their high-end clients.

As a Travel Consultant, your responsibilities will involve:

  • Follow up with in-bound leads promptly, building and planning own pipeline of sale to achieve targets.
  • Interacting with clients to determine their specific travel needs while building rapport and trust.
  • Convert enquiries into sales by tailoring a package specific to the client’s requirements
  • Actively seek to improve the level of service offered to clients with a commitment to go the extra mile to exceed expectations.
  • Develop and maintain a relationship with clients through focused account management.
  • Creating bespoke travel itineraries and competitive quotes.
  • Maximising profits through negotiated rates.
  • Achieve and exceed sales performance targets against KPI’s
  • Take ownership and accountability of work ensuring 100% booking accuracy.
  • Demonstrate willingness and flexibility to assist other departments with customer queries.
  • Manage your sales pipeline and booking using our CRM and reservations system.

The Ideal candidate will have the following:

  • Dynamic and energetic with a passion for world travel.
  • 2+ solid years worldwide travel industry experience specialism in Caribbean, South America destinations including Africa, Asia, Indian Ocean and Middle East advantageous
  • Experience selling cruises
  • Excellent travel sales technique supported by evidence of previous performance
  • Be ambitious, perceptive and passionate about building a career in travel industry.
  • Have a proven sales record preferably in the tour operating sector.
  • Have an established record of working in a target driven sales environment.
  • Have the ability to multi-task with excellent verbal and written communication.
  • Competency of IT systems such as MS Office; Word, Excel and Outlook
  • Have a working knowledge of Amadeus and Dolphin.