Luxury Travel Consultant
Job Description
A leading luxury travel company are looking for an experience travel consultant who has the ability to sell and create bespoke and tailor-made itineraries for their high-end clients.
As a Travel Consultant, your responsibilities will involve:
- Follow up with in-bound leads promptly, building and planning own pipeline of sale to achieve targets.
- Interacting with clients to determine their specific travel needs while building rapport and trust.
- Convert enquiries into sales by tailoring a package specific to the client’s requirements
- Actively seek to improve the level of service offered to clients with a commitment to go the extra mile to exceed expectations.
- Develop and maintain a relationship with clients through focused account management.
- Creating bespoke travel itineraries and competitive quotes.
- Maximising profits through negotiated rates.
- Achieve and exceed sales performance targets against KPI’s
- Take ownership and accountability of work ensuring 100% booking accuracy.
- Demonstrate willingness and flexibility to assist other departments with customer queries.
- Manage your sales pipeline and booking using our CRM and reservations system.
The Ideal candidate will have the following:
- Dynamic and energetic with a passion for world travel.
- 2+ solid years worldwide travel industry experience specialism in Caribbean, South America destinations including Africa, Asia, Indian Ocean and Middle East advantageous
- Experience selling cruises
- Excellent travel sales technique supported by evidence of previous performance
- Be ambitious, perceptive and passionate about building a career in travel industry.
- Have a proven sales record preferably in the tour operating sector.
- Have an established record of working in a target driven sales environment.
- Have the ability to multi-task with excellent verbal and written communication.
- Competency of IT systems such as MS Office; Word, Excel and Outlook
- Have a working knowledge of Amadeus and Dolphin.