The IT Release and Change Manager, Lead ensures business and IT stakeholders follow standardized methods and procedures to safeguard and handle all changes into the production environment. Define, enhance, document, implement, measure and promote the policies, guidelines, standards and processes to effectively and efficiently implement and maintain IT Change Management. The Lead provides guidance and expertise for the execution, management, and adherence enabling and protecting the Transmed business interest, IT services availability and quality.

Ensure standardized methods procedures are used for efficient and prompt handling of all business IT changes at Transmed and work closely with the change requestors to ensure change records are complete, thoroughly assessed, planned and executed.

Receive, log, and allocate priorities (with the change requestors), to all Requests For Change (RFCs) while

highlight and ensuring all associated risks, urgency, and impacts are identified prior to implementing the business IT changes into the Transmed business environment.

Work with different teams and Project Managers to manage planned projects and changes as it related to Change Management, facilitate Change Board Advisory (CAB) meetings, technical assessment reviews, post implementation reviews, and manage all issues, conflicts, prioritize and escalate to management as required.

Validate and verify that changes have been implemented successfully and have achieved the desired outcomes, assess change impact and estimate resources for all RFCs at Transmed.

Develop and maintain a comprehensive release management plan and associated procedures, collaborate with stakeholders to define release objectives, scope, and timelines. Identify dependencies, risks, and resource requirements for successful release delivery, coordinate with business, IT, and relevant stakeholders to align release plans with business priorities.

Classify change requests based on urgency, category, and models. Coordinate the change development, testing, and implementation in the Production environment.

All your information will be kept confidential according to EEO guidelines.