Risk and Quality Coordinator

  • Full-time

Company Description

Strategy& is a global strategy consulting business uniquely positioned to help deliver your best future: 

One that is built on differentiation from the inside out and tailored exactly to you. As part of PwC, every day we’re building the winning systems that are at the heart of growth. We combine our powerful foresight with tangible know-how, technology, and scale to help you create a better, more transformative strategy from day one. We’re 100+ years, 3,000 strategy consultants, over 328,000 PwC professionals, 688 offices, and 152 countries strong.

Job Description

Job title: Risk and Quality Specialist
Reports to: Head of Business Operations Managers / Head of R&Q Manager
Position summary: Providing support to one or more Business Operation Managers (BOMs) and engagement teams focusing on processing the Risk and Quality (R&Q) requests.

Primary duties and responsibilities
● Build trusted relationships across the various practices acting as a dedicated business advisor to partners, principals and managers by providing R&Q related advices and solutions that help client-facing teams effectively manage and mitigate legal, regulatory and reputational risks
● Act as the first point of contact for all R&Q queries from BOMs for one or more practices
● Execute the client and engagement risk assessment requests in close coordination with the PwC R&Q team, ensuring compliance with the firm’s R&Q procedures (i.e. client and engagement acceptance, KYC, Joint Business Relationships)
● Liaise with external parties to collect the information needed to complete the relevant Joint Business Relationships clearances
● Monitor the timely completion of client and engagement risk assessment processes and report back to the engagement and business operations teams and escalate any delays or issues to the R&Q manager
● Maintain and update the systems and tools at all times (i.e. Salesforce, MAP and R&Q tracking sheets)
● Proactively participate in team initiatives aiming to further improve R&Q processes
● Support in providing training and tutorials to the BOM team on any newly introduced process or system change
● Be integral part of team (attend team calls, coach new hires, provide reciprocal vacation coverage)
● Closely team up with other parts of the Decision-Making Support team (i.e. Financial Reporting & Planning) and with other RST teams as well (e.g. Staffing, Recruiting, HR Admin, VCS, etc) as needed

Qualifications

Knowledge, skills, and abilities
● University Degree
● 2-3 years relevant experience
● Background in business administration or finance preferred
● Strong oral and written communication skills - Ability to communicate clearly with strong presentation skills and provide firm and concise message
● Ability to build relationships, work across multinational teams and with a wide variety of individuals at different levels – from senior partners to staff
● Excellent organization and time management skills - able to work within an unstructured environment and ability to multitask
● Service-orientated attitude, proactive thinker, networker, information seeker and team player
● Strong knowledge of relevant computer software (e.g. Microsoft Office), Excel, PowerPoint
● Experience in compliance is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.

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