Food Operations Manager

  • Aaoukar, Lebanon
  • Full-time

Company Description

PawPots is a startup company that is revolutionizing the pet care industry, providing a healthy diet alternative for pets and an online platform for pet-parents and vets.

Job Description

PawPots is looking for a Food Operations Manager. The candidate will be responsible for the daily coordination, improvement and execution of all food manufacturing operations; overseeing production, planning, quality control and maintenance. He/She will also be accountable for cost management including equipment efficiencies, waste, direct labor and materials, whilst generating reports on these financial targets and other KPI’s.


  • Manage the full operations of the kitchen and supervise the staff
  • Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
  • Develop relationships, with external suppliers to receive the service required and ensure that the operation can deliver the highest quality product, and the highest financial return
  • Coordinate the delivery of the customer orders
  • Act as a purchasing officer and budget controller for the kitchen, creating a professional relationship with all suppliers
  • Review the product range to ensure that all key quality standards are maintained
  • Liaise with the Sales and Marketing team to collate and respond to all customer correspondence.
  • Maintain the invoices and journals, manage and monitor expenditure associated with catering equipment repair, manage the asset register.
  • Propose and implement improvements to processes and procedures


  • Bachelor degree in Hospitality, Business, Nutrition or Food Science.
  • Min of 3 years’ experience in food catering management.
  • Skilled at administrative tasks, such as accounting and personnel management, and documenting food production processes.
  • Experience in quality control and food safety standards like HACCP
  • Proficient in Excel and Word
  • Strong communications skills
  • Eye for detail to achieve operational excellence
  • Dog/Cat lover is a big plus!
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