Account Manager
- Full-time
- Company: Mindspace
Company Description
We are a dynamic and innovative regional advertising company committed to delivering impactful and creative solutions to our clients in packaging, activation, shopper, branding, digital, production and 360 campaigns.
Our company fosters a collaborative and results-driven environment where creativity meets precision. Our team is dedicated to achieving excellence and setting industry benchmarks. We value transparency, efficiency, and professionalism in all our operations, making us a trusted partner in the advertising sector.
Job Description
Role Overview
The Account Manager plays a key role in managing client relationships, leading project execution, and ensuring the successful delivery of integrated marketing initiatives. This role requires strong ownership, cross-functional coordination, and the ability to translate client needs into actionable and high-quality outputs.
The Account Manager acts as a central point of contact between clients and internal teams, ensuring alignment, efficiency, and excellence in delivery.
Key Responsibilities
1. Client Management
Manage day-to-day client communication with confidence and professionalism
Build strong, trust-based relationships with clients
Ensure alignment on project scope, timelines, and deliverables
Anticipate client needs and proactively provide solutions
2. Project Ownership & Delivery
Take full ownership of multiple projects and workstreams simultaneously
Translate client briefs into structured, actionable plans
Ensure timely and high-quality execution of deliverables
Monitor progress and address challenges proactively
Financial Ownership: Take full financial ownership of the project, from quotations, to POs, to invoicing.
3. Cross-functional Coordination
Lead the collaboration with creative, production, and internal teams
Ensure clear communication and alignment across all stakeholders
Facilitate smooth workflows between departments
4. Quality & Execution Excellence
Maintain strong attention to detail across all outputs
Ensure accuracy, consistency, and adherence to standards
Drive continuous improvement in execution
Account Hygiene: Ensure applying Project management tools including but not limited to: CPS, Minutes of meeting, Financial bookkeeping
5. Problem Solving
Apply a solution-oriented mindset to navigate challenges
Identify risks early and implement practical resolutions
Adapt quickly in fast-paced environments
Core Competencies
Strong project ownership and multitasking ability
Structured thinking and planning skills
Effective client management and communication
Cross-functional collaboration
Attention to detail and quality focus
Solution-oriented mindset
Qualifications
Ways of Working
Proactive and self-driven with minimal supervision
Highly organized with strong prioritization skills
Agile and responsive in dynamic environments
Collaborative and team-oriented
Strong accountability and ownership of deliverables
Profile & Personality
Confident communicator with strong relationship-building skills
Calm under pressure and able to manage competing demands
Positive, solution-focused attitude
Curious, eager to learn, and growth-oriented
Strong team player contributing to a high-performing environment
Experience & Qualifications
Minimum 6 years of experience in account management, marketing, or related field
Proven experience managing multiple clients and projects
Experience working with cross-functional teams
What Success Looks Like in This Role
Clients feel confident, heard, and well-supported
Projects are delivered on time, within scope, and with high quality
Internal teams are aligned and operate efficiently
Challenges are handled proactively and effectively