Welcome!  Thank you for exploring a career with us! Our team of 400+ dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Position: Director (Human Services)- Full Time

Location: Springfield, MA

Hours: 40 hours per week

Schedule: Monday - Friday 8am-4:30pm; occasional weekends, holidays, and evenings

Summary: 

• The Director is responsible for the daily operations of a Mass Health Funded Day Habilitation program for individuals with Intellectual Disabilities/Developmental Disabilities offering a structured, goal oriented, active treatment program of medically orientated, therapeutic and habilitation services to raise levels of functioning. This position requires the skills and experience to lead a diverse team, ensure program documentation and file requirements are complete and meet funding source requirements by utilizing Credible, other EHR, Virtual Gateway, etc.

 Qualifications: 

• Master’s degree in social work, psychology or related field preferred, OR Bachelor’s degree in related field with five years related experience required. 10 years’ experience overseeing program operations, budgets, and supervising staff may be substituted for a degree.
• Knowledge of and respect for diverse populations.

 Requirements: 

• Demonstrated proficiency in financial management, use of Microsoft Word, Excel, email, and internet. 
• Organizational skills, creative abilities, and excellent written and oral communication are a must.  
• Exercises sound judgment in problem solving, prioritization and multitasking. 
• Ability to work independently in a team environment and be flexible to meet program needs. 
• Development of strong relationships with all key stakeholders (members, member families, peers, subordinates, superiors, funding sources, employers, communities, etc.)
• Program documentation (reviewing and approving progress notes, billing, contract amendments, ISP’s, etc.)
• A broad range of interpersonal skills to work with program participants, community employers, funding sources, and other professionals. 
• Valid driver’s license, 3 years driving experience, good driving record, use of vehicle, and willingness to transport participants in personal and/or agency vehicle.  
• Must be able to travel within the region to access residential settings, employers, and community organizations.

“Viability values our employees and the talents that they bring with them every day. Last year 30 staff members were promoted within the agency to roles that supported their professional growth.”

EXCELLENT BENEFITS FOR ELIGIBLE EMPLOYEES INCLUDE:

• Competitive Pay with Promotional Opportunities
• Strong focus on work/life balance
• Medical, Dental, & Vision Insurance
• Health Savings Account
• Health Care and Dependent Care Reimbursement Accounts
• 403(b) Retirement plan with employer match of 100% (up to 4% of employee contribution)
• Company-paid disability insurance, life insurance, and AD&D insurance
• Generous Paid Time Off & Sick Time
• Tuition Scholarship Program
• Professional and personal growth opportunities
• Employee Assistance Program for employees and loved ones
• Preferred ratings for home, renters’, pet, and auto insurance
• Fitness and Weight Loss program support 

Who We Are

Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission

Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.

 Our Vision

Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.