Jobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: YUPRO Placement

As a Client Support Specialist, you will play a pivotal role in guiding clients through the application process. You’ll be integral to a dynamic team committed to delivering outstanding service and assistance to clients as they navigate our application procedures. This position provides an excellent opportunity for individuals starting their careers in client support and coordination.

Company Highlights:

1. Competitive salary and benefits package.
2. Comprehensive health insurance and retirement plans included.
3. Opportunities for career growth and ongoing professional development.

Responsibilities:

1. Aid clients in accurately and efficiently completing and submitting applications.
2. Offer guidance and support to clients throughout the application process.
3. Communicate with clients via phone, email, and in-person meetings to address inquiries and issues.
4. Maintain precise records and documentation of client interactions and application progress.
5. Collaborate with internal teams to promptly resolve client concerns.
6. Assist in arranging and coordinating client appointments and meetings as required.

Qualifications:

1. High school diploma or equivalent; college degree preferred.
2. Previous experience in customer service or administration is advantageous.
3. Outstanding verbal and written communication abilities.
4. Exceptional organizational skills with meticulous attention to detail.
5. Capable of collaborating effectively within a team.
6. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).