Customer Service Representative/Lead Facilitator - Remote
- Full-time
- Remote: Yes
- Company: Achieve Test Prep
Job Description
Customer Service Representative/Lead Facilitator
Company: We Are Working, Inc.
Location: Remote (Work from Home)
Hours: Full-time or Part-time, Flexible Hours
About us:
At We Are Working, Inc, we assist injured individuals (or families of the deceased) in obtaining compensation for their losses. We help with two circumstances - civilians injured while working for U.S. defense related companies, or anyone injured by certain terrorist related acts. Typical claims have values of $10,000 to $100,000 USD. Our services are entirely free for the injured party, and we extend our support to individuals worldwide. We have a high success rate in securing benefits for our clients, regardless of when the injury occurred. Both physical and mental injuries are eligible for our assistance.
About the role:
This is a remote, full time or part time, work-from-home position, with flexible hours, working for We Are Working, Inc, a U.S. based, global company (an ‘Achieve-it’ affiliated company). Compensation is up to $25/hr (base + commissions).
As a customer service representative / lead facilitator at We Are Working, you would help us locate and support either of the following groups: 1) civilians that have been injured, or the families of individuals killed, while working for U.S. companies operating to support the U.S. military abroad (for example Iraq, Afghanistan, Pakistan, Ukraine, Nepal, Philippines, or any country with a U.S. military base); 2) anyone (civilian or military) that has been injured by certain terrorist acts.
Requirements
Responsibilities include:
Helping educate and engage with and our clients affected by injuries or loss.
Guide our clients through the claims process.
Assist in locating eligible individuals and families for support with collecting compensation.
For more details about what types of injuries are eligible use this link - https://weareworking.com/claims/
Following is information on what kind of leads you would be helping us connect with:
Person specification
Civilian contractors from any country (U.S. citizenship not required)
Wounded Iraqi and Afghanistan veterans
Gold Star Families & Civilian contractors (even if already receiving benefits)
Examples of professions these individuals might be in:
Construction crew in the U.S. Government-funded projects worldwide
Heavy Equipment Operators on U.S. military bases or ports
Drivers delivering supplies or fuel to U.S. Forces
Linguists or Translators supporting U.S. Forces globally
Security Personnel in U.S. Government projects or Department of State
Food Services Personnel in U.S. Military bases
Types of Injuries they might have sustained (regardless of when)
Any physical injury
Death
Mental trauma (PTSD, Depression, Anxiety)
Nightmares, Insomnia, Panic attacks
Suicidal thoughts, Recurring flashbacks of traumatic events
Some US Companies they might have been employed under:
AECOM
Air Scan Academi
Bechtel
Baker Hughes
Blackwater
CACI
DRS Technologies
DynCorp
Eagle Aviation Services and Technology (EAST)
Ecolog International
Fluor
Global Linguist Solutions
Halliburton
IAP
Lockheed Martin
Kellogg Brown & Root (KBR)
Military Professional Resources (MPR)
Northrop Grumman
PAE
Raytheon
SCI
Schlumberger
Service Employees International
Sikorsky and Bell Textron
Titan Corp
Triple Canopy
Vinnell Corp
You can find a more complete list of U.S. contractors here - bit.ly/3UK4VaR
If you have a steady internet connection, a background in customer service and project support, are proficient with common tools like MS Word, apply to be hired as a customer service rep/ lead generation associate at We Are Working. Come be a part of a team dedicated to making a difference in the lives of those who need it the most.
Job Details:
Schedule: Flexible schedule with some overlap during the 9:00 AM - 5:00 PM EST.
Remote: 100% Online, based outside the US
Additional Information
All your information will be kept confidential according to EEO guidelines.