The company

Our mission at D360 Consulting is to empower 1 million entrepreneurs to succeed in business. We support our customers on three aspects: strategy, funding and operations. We particularly help them regarding the digitalisation of their business, increasing the use and adoption of information technology for any aspect of their business.

To provide a service of high-quality, in an accessible and affordable way to our customers we develop and maintain custom software solutions internally.

The position

We're a dynamic startup, celebrating 1 years of innovation and experiencing rapid growth – from 2 to 30 employees in the last 7 months. As we enter our next phase of expansion, we are seeking a visionary COO to lead our remote workforce across multiple countries and elevate operational efficiency to drive our growth trajectory. We value adaptability, motivation, outspokenness, and true leadership.

The responsibilities

• Set clear, ambitious KPIs and deadlines for all projects and operations.
• Ensure 95%+ of deadlines and KPIs are met.
• Enforce adherence to planning and deadlines for software delivery project managers.
• Aim for a monthly target of 75+ deposited plans.
• Ensure 100% of employees have clear SMART objectives.
• Provide regular structured feedback and learning opportunities.
• Implement task-oriented project management for 100% of projects and operations.
• Lead weekly and daily meetings, cross-departmental meetings.
• Collaborate with tech leaders to define PM best practices for software development projects.
• Ensure 100% of employees track their time.
• Align the team's time spent with strategic initiatives.
• Participate in strategic planning.
• Link strategic initiatives to projects and operations.
• Design and implement strategic and operational dashboards.
• Assess operations across the entire business unit and recommend improvements when it comes to tools.
• Empower all team members to reach their full potential.

The requirements

• Proven experience with 100% remote work and managing software development projects.
• 7+ years of experience with increasing responsibilities, preferably in a startup environment.
• Familiarity with unstructured processes and fast-paced decision-making.
• Tech-savvy with expertise in various SAAS platforms (Zoho, Clickup, Jira, etc.).
• Leadership skills with effective communication in English (French is a big asset).
• Ability to challenge senior leaders and manage conflictual situations.
• Mastery of agile and Scrum methodologies.
• Understanding of Finance and Legal is a nice-to-have.
• Proven experience as a COO or in a similar leadership role
• Great communication skills in English, and optionally in French to communicate with all the stakeholders (developers, managers, architects…)
• Great problem solving skills to quickly find solutions and answer technical/operational questions from the team of developers
• Great software development skills with the ability to support the team with complex cases
• Strong knowledge of project management methodologies (Scrum / Agile), having the capacity to lead the scrum plannings and meetings if necessary
• High-level of curiosity to learn and adjust OKRs accordingly