COO

  • Full-time
  • Remote: Yes
  • Company: Digits 360

Company Description

The company

 

Our mission at D360 Consulting is to empower 1 million entrepreneurs to succeed in business. We support our customers on three aspects: strategy, funding and operations. We particularly help them regarding the digitalisation of their business, increasing the use and adoption of information technology for any aspect of their business.

 

To provide a service of high-quality, in an accessible and affordable way to our customers we develop and maintain custom software solutions internally.

 

Job Description

The position

 

We're a dynamic startup, celebrating 1 years of innovation and experiencing rapid growth – from 2 to 30 employees in the last 7 months. As we enter our next phase of expansion, we are seeking a visionary COO to lead our remote workforce across multiple countries and elevate operational efficiency to drive our growth trajectory. We value adaptability, motivation, outspokenness, and true leadership.

The responsibilities

 

  • Set clear, ambitious KPIs and deadlines for all projects and operations.
  • Ensure 95%+ of deadlines and KPIs are met.
  • Enforce adherence to planning and deadlines for software delivery project managers.
  • Aim for a monthly target of 75+ deposited plans.
  • Ensure 100% of employees have clear SMART objectives.
  • Provide regular structured feedback and learning opportunities.
  • Implement task-oriented project management for 100% of projects and operations.
  • Lead weekly and daily meetings, cross-departmental meetings.
  • Collaborate with tech leaders to define PM best practices for software development projects.
  • Ensure 100% of employees track their time.
  • Align the team's time spent with strategic initiatives.
  • Participate in strategic planning.
  • Link strategic initiatives to projects and operations.
  • Design and implement strategic and operational dashboards.
  • Assess operations across the entire business unit and recommend improvements when it comes to tools.
  • Empower all team members to reach their full potential.

 

 

Qualifications

The requirements

 

  • Proven experience with 100% remote work and managing software development projects.
  • 7+ years of experience with increasing responsibilities, preferably in a startup environment.
  • Familiarity with unstructured processes and fast-paced decision-making.
  • Tech-savvy with expertise in various SAAS platforms (Zoho, Clickup, Jira, etc.).
  • Leadership skills with effective communication in English (French is a big asset).
  • Ability to challenge senior leaders and manage conflictual situations.
  • Mastery of agile and Scrum methodologies.
  • Understanding of Finance and Legal is a nice-to-have.
  • Proven experience as a COO or in a similar leadership role
  • Great communication skills in English, and optionally in French to communicate with all the stakeholders (developers, managers, architects…)
  • Great problem solving skills to quickly find solutions and answer technical/operational questions from the team of developers
  • Great software development skills with the ability to support the team with complex cases
  • Strong knowledge of project management methodologies (Scrum / Agile), having the capacity to lead the scrum plannings and meetings if necessary
  • High-level of curiosity to learn and adjust OKRs accordingly

 

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