When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

We are seeking a Senior DevOps Engineer with hands-on experience building, automating and operating large-scale systems. You will be part of an exceptional team of individuals spread across the globe, working on the most challenging technical problems in EdTech, helping to build systems, tools, and platforms on which Turnitin’s infrastructure and applications are deployed and operated.

Responsibilities

• Collaborate cross-functionally with the Engineering, Quality Assurance, and Support teams.
• Break down large projects and features into independently workable/shippable milestones and stories.
• Contribute to the architectural design and implementation of the infrastructure Turnitin runs both on-premise and in AWS.
• Contribute readable, testable, maintainable & documented code when making changes to our infrastructure through Infrastructure as Code (IaC) systems like Terraform, or AWS Cloudformation.
• Contribute readable, testable, maintainable & documented code when managing configuration for our infrastructure through Configuration as Code (IaC) systems like Ansible, or Puppet..
• Ensure systems and platforms relied upon by both external and internal customers are fault-tolerant, highly available.

• 7+ years experience with containerization technology (Docker) and administration of distributed containerization orchestration like Kubernetes (including EKS/AKS/GKE) or Docker Swarm.
• 7+ years Comfort in creating and executing configuration management using tools like Ansible and Puppet.
• 7+ years  well-versed in best practices when writing efficient, understandable & maintainable Infrastructure as Code.
• 5+ years Demonstrable experience and curiosity when troubleshooting full-stack production systems (including network, storage, compute layers, and service dependencies such as DNS, DB, etc.).
• 5+ years Experience with continuous integration and delivery platforms such as Jenkins, Github Actions, or Bitbucket Pipelines. 
• 3+ years  microservices, micro front-ends and distributed architecture.
• An interest in log management, including AWS OpenSearch, Fluentd, and Kibana (ELK), or Splunk logging.
• 5+ years AWS CLoud and Databases, (PostgreSQL, SQL, DB2).

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of making a difference in the lives of educators, administrators, learners and researchers around the world, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. In our Remote-First approach to collaborating, you are also able to work the way that best fits your style and situation - whether that be remote, in one of our offices/rented spaces, or hybrid.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Flexible/hybrid working 
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off 
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

 Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.