Customer service executive Remote

  • Full-time

Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: FIS Global

Job Description

  • Listening to customers’ concerns and handling complaints and returns
  • Giving detailed explanations of services or products
  • Working with a sales team to create better methods to address customer complaints
  • Reviewing customer accounts and transactions while resolving issues
  • Communicating with customers in-person, through email or chat, over the phone or on social media
  • Receiving orders, calculating charges and processing payments
  • Monitoring customer satisfaction levels
  • Great communication abilities, including written and verbal communication
  • Patience, empathy and professionalism
  • Good problem-solving and decision-making capabilities
  • Basic computer skills, including data entry, website navigation and other software
  • Effective time management, prioritization and multitasking skills
  • Ability to work in a team setting
  • In-depth understanding of the company’s products or services

Contact HR Manager WhatsApp9079400367

Qualifications

Any Diploma

Additional Information

Contact HR Manager WhatsApp9079400367

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