Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Safelite

We are looking for a Store Manager to lead our retail store operations. Your focus will be on providing quality and service to ensure our customers have an exceptional experience. In this role, you will be responsible for people leadership, coaching, expense management, inventory control, loss prevention, safety, and store appearance.

What You'll Get:

• Competitive weekly pay and bonus opportunities
• A comprehensive benefits package valued at more than $10k*, including a 401(k) plan with company matching, customized medical coverage plans, paid time off (PTO) programs, company holidays, and paid volunteer days
• Up to $5,250 annually in tuition reimbursement
• Paid training, tools, and resources for your success
• Explore all our health, wealth, and life offerings at www.safelitebenefits.com

What You'll Do:

• Lead the daily store operations, including opening and closing procedures, work order management, providing exceptional customer service, staffing and scheduling, inventory management, and cash handling
• Drive team performance, meeting or exceeding key performance indicators (KPIs) and company goals, as well as ensuring compliance with regulations
• Ensure all technicians are SafeTech™ certified and performing quality installs or repairs through training, re-training, and coaching
• Promote proper vehicle and equipment maintenance, collaborate with marketing associates on displaying materials
• Respond promptly to client complaints and warranty issues, delivering world-class customer service
• Perform other assigned duties

What You'll Need:

• High School Diploma/GED/Equivalent OR 5-7 years of leadership/supervisory experience (preferred)
• Valid state-issued driver's license
• 3+ years of leadership experience with an innovative performance-driven approach
• 3-5 years of experience in retail or service center environments, automotive experience preferred
• Proficiency with Microsoft Office Suite, web applications, and general office equipment
• Excellent communication skills with the ability to influence, persuade, and engage a mobile workforce
• Comfort working outside in various weather conditions
• Professional appearance and adherence to personal protective equipment requirements
• Physical requirements include lifting and carrying up to 35 lbs., working at elevated heights, and remaining on your feet for extended periods

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Internal Associates: If you're already a member of the Safelite team, apply through your Workday account by searching for 'Find Open Jobs'.

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

* Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description does not include every aspect of the role. We will provide reasonable accommodations for individuals covered by ADA, ADEA, FMLA, and other laws and regulations. Physical and mental demands should not be seen as job qualification standards, but rather as illustrations to help identify tasks where accommodations may be needed due to an ADA disability. Additional qualifications may be required to ensure employment eligibility according to local laws, regulations, and Safelite Group, Inc. policies and practices.