Jobs for Humanity is partnering with Booking to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Booking

About Booking.com At Booking.com, we believe that everyone should have the opportunity to experience the world. We bring together products, partners, and people to make this possible. Our goal is to provide a platform that offers endless possibilities and brings the world closer to you. Job Title: Account Manager Do you enjoy taking ownership of your work and building positive relationships? Are you passionate about helping our partners grow their businesses and providing them with the best opportunities in the market? If your answer is "yes," then you might be the perfect fit for our Partner Services team in our Malaga office. Role Description As an Account Manager, you will be part of our Local Partner Services team in Amsterdam. Your main responsibility will be to inform and consult our accommodation partners on their business performance, market opportunities, and industry trends. You will empower our partners to optimize their performance on our platform and provide an amazing experience for our customers. Key Job Responsibilities and Duties: - Proactively communicate with partners in your region, providing support and guidance to help them grow their businesses. - Serve as the primary point of contact for a portfolio of partners, answering questions and addressing their needs. - Maintain a strong relationship with our accommodation partners, ensuring they offer the best availability and competitive pricing. - Be knowledgeable about Booking.com's products and explain their benefits to partners. - Identify opportunities for partners to improve their businesses and prioritize them based on internal segmentation. - Assist in identifying new potential partner leads. - Take ownership of customer service escalations related to your managed portfolio and resolve them efficiently. - Support the organization of events for partners and attend partner events for your portfolio. Role Qualifications and Requirements: - At least 2 years of relevant experience in account management, sales, or business development. - Fluent in spoken and written English and Spanish. - Experience or affinity with e-commerce and/or the travel industry is a plus. - Proactive, responsible, and able to work independently. - Attention to detail and strong analytical skills. - Great team player, self-motivated, and flexible. - Preferred background in Hotel School or University. - Valid driver's license. - Availability to travel up to 50% within the country. Benefits & Perks: At Booking.com, we value our employees and offer a range of benefits and perks to support their well-being and growth: - Generous paid time off and leave schemes, including parental, grandparent, bereavement, and care leave. - Hybrid working, with flexible arrangements and the opportunity to work from home or abroad for up to 20 days per year. - On-site meals, coffee, and snacks at our sustainable HQ Campus in Amsterdam, along with multi-faith and breastfeeding rooms. - Commuting allowance and bike reimbursement scheme. - Meditation and breastfeeding rooms at the office. - Discounts and wallet credits for our products, Booking.com Genius Level 3 upgrade, and friends and family discount vouchers. - Free access to online learning platforms and development programs. - Global Employee Assistance Program and free Headspace membership. Diversity, Equity, and Inclusion at Booking.com Diversity, equity, and inclusion are core values at Booking.com. We believe that embracing different perspectives and backgrounds enhances not only our workplace but also the travel experience for everyone. We celebrate our employees, who come from over 140 nationalities and diverse ethnic, social, and gender backgrounds. Career Development Opportunities: We offer bi-annual performance conversations, a company-wide mentoring program, and various internal development and growth opportunities. Additionally, you will have unlimited access to online learning platforms such as Udemy, Coursera, LinkedIn Learning, and O'Reilly. Application Process: To apply, please submit your resume and cover letter in English. The recruitment process will include a phone discussion with our recruiter, a competency business interview, and a Business Case interview (3 stages). Pre-Employment Screening: If your application is successful, please note that your personal data might be used for a pre-employment screening check by a third party, in accordance with applicable law. This may include employment history, education, and other relevant information necessary to assess your qualifications and suitability for the position. If you require any reasonable adjustments to participate in the interview process due to a disability, please contact us to request the necessary accommodations.