Jobs for Humanity is partnering with Charles Schwab to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Charles Schwab

Position Type: Regular Exciting Opportunity to Serve and Make an Impact on Your Career

At Schwab, we believe in challenging the status quo and transforming the finance industry together. Regardless of your background, we empower you to make a difference in people's lives through innovation and creative problem-solving.

As a member of Schwab's service team, you will play a crucial role in helping clients own their financial futures. You will have the opportunity to educate clients about investment strategies, trading tools, market mechanics, and retirement choices. By answering inbound calls, you will become an advocate for clients, addressing complex issues and providing the best possible solutions. In addition, you will receive paid training, study time, and support through the Schwab Service Academy to obtain your Securities Industry Essentials and FINRA Series 7 & 63 licenses. If you have a passion for finance, enjoy working in a collaborative team environment, and want to serve clients, this role is for you.

We offer a competitive compensation package, which includes starting compensation at $46,400 during training (increases based on related experience), an annual bonus opportunity of 10% of your base pay, and other eligible earnings. With the required Licensing and performance-based pay increases, you have the potential to increase your total compensation to $53,000 ($48,400 base, plus 10% bonus opportunity) within your first year.

What We're Looking For

We believe that anyone can find success at Charles Schwab, regardless of their finance expertise. We value individuals with a growth mindset, a willingness to learn, and a passion for serving others. We aim to make a difference in people's lives through our innovative solutions and world-class service.

Required Qualifications:

• Flexibility to work any day, time, or shift to accommodate 24/7 contact center needs

Preferred Qualifications:

• Previous customer service experience
• Previous client relationship experience
• Bachelor's degree or higher in Finance, Economics, or a related field from an accredited university
• Ability to adapt to changes in the market and business
• Eagerness to learn about finance
• Passion for service to clients
• Motivation to learn about the securities industry, including the basic principles of equity, option, and mutual fund transactions
• Excellent communication, influencing, and client engagement skills
• Desire to be part of a supportive and collaborative team
• Proven success in navigating multiple computer applications

What You'll Get

At Schwab, we are committed to your personal and professional success. Our purpose-driven, supportive culture, and focus on development provide you with the tools to make a positive impact in the finance industry. Our Hybrid Work and Flexibility approach balances workplace flexibility, serving our clients, and the value of being together in person on a regular basis.

We offer a comprehensive benefits package that takes care of you now and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time off for vacation, volunteering, and 28-day sabbatical after every 5 years of service (eligible positions only)
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

Join us at Schwab and be part of a team dedicated to making a difference!