Jobs for Humanity is partnering with USAA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: USAA

Why Choose USAA? Let's make a difference that truly matters. At USAA, our mission is to ensure the financial security of millions of U.S. military members and their families. While not all of our employees have served in the military, we all share a common goal: to give back to those who have. Together, we are committed to creating an exceptional experience and making a real impact for our members. We cherish our core values of honesty, integrity, loyalty, and service. These values guide everything we do, from how we treat our members to how we treat each other. Join us and become part of what makes USAA special! The Opportunity As a compassionate Manager of Personal Lines at USAA, you will lead a team of account managers who provide property insurance solutions. - Inspire and mentor your team to provide personal lines insurance solutions to both members and non-members. - Use your expertise in the personal lines marketplace to support your team throughout the client lifecycle. - Take accountability for team performance and results. - Collaborate with our carrier partners to improve processes, address customer concerns, handle exceptions, and stay on top of industry trends. Please note that this position offers remote work within the continental U.S., with occasional business travel. What You'll Do: - Lead and guide a team of employees who specialize in personal lines insurance. - Collaborate with internal and external partners to ensure quality submissions and the right coverage for our members. - Review key reports to identify process adherence issues and exceptions. - Utilize Agency Management Systems to support day-to-day operations in a multi-carrier environment. - Stay updated on industry trends and share your knowledge to foster the development of your team's technical and interpersonal skills. - Drive business results and revenue by ensuring your team provides the right product solutions to meet member needs. - Address member and team issues and make risk decisions based on our policies. - Work closely with external carriers and partners, leveraging your knowledge of their relationships, systems, sales process, and underwriting practices. - Collaborate with our talent acquisition team to make informed hiring decisions. - Lead your team to achieve individual and team goals, providing mentorship and timely feedback to develop employees. - Ensure risks associated with business activities are identified, measured, supervised, and controlled in accordance with our risk and compliance policies and procedures. What You Have: - A bachelor's degree or 4 years of related experience (in addition to the minimum years required) can be substituted in lieu of a degree. - 6 years of experience in insurance sales and service, including at least 2 years in Personal Lines insurance. - 2 years of direct team lead, supervisory, or management experience. - Experience with Agency Management Systems. - Ability to thrive in an agile and dynamic environment. - A valid Property and Casualty insurance license for your home state, or the ability to obtain it within 90 days. What Sets You Apart: - Experience working with a CRM platform. - Insurance Designation (PLCS/CLCS/CPCU/CPRM). - Experience with Excess & Surplus Lines. - Background in writing high-value property insurance. - Knowledge of the California market. - Proven sales leadership experience in building impactful teams. Please note that the above description contains the key responsibilities of the job and does not cover all potential duties. What We Offer: Compensation: USAA ensures competitive compensation by assessing market data and establishing salary ranges based on experience and market data. The actual salary for this role may vary by location. The salary range for this position is $71,490 - $136,690. Benefits: USAA takes pride in offering its employees best-in-class benefits to support their physical, financial, and emotional well-being. These benefits include comprehensive medical, dental, and vision plans, 401(k) retirement plans, pension plans, life insurance, parental benefits, adoption assistance, paid time off programs with paid holidays, 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education programs assist employees in achieving their professional goals. For more information about our outstanding benefits, please visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis. This posting will remain open until the position is filled. Interested candidates are encouraged to apply on the same day they view this posting. USAA is an Equal Opportunity Employer. We value diversity and inclusion, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Response Form: - Name: [Enter your name] - Email: [Enter your email] - Phone Number: [Enter your phone number] - Address: [Enter your address] - How did you hear about this job opportunity? [Answer] - Are you currently legally authorized to work in the United States? (Yes/No) [Answer] - Have you served in the U.S. military? (Yes/No) [Answer] - If yes, please specify your branch and years of service: [Answer] - What excites you about working at USAA? [Answer] - Please provide a brief summary of your relevant experience. [Answer] - How do you believe your skills and qualifications align with the responsibilities of this role? [Answer] - Do you have a valid Property and Casualty insurance license for your home state? (Yes/No) [Answer] - If no, are you able to obtain a license within the next 90 days? (Yes/No) [Answer] - Do you have experience working with a CRM platform? (Yes/No) [Answer] - Are you in possession of any Insurance Designations? (Yes/No) [Answer] - If yes, please specify the Insurance Designation(s) you hold. [Answer] - Are you familiar with Excess & Surplus Lines? (Yes/No) [Answer] - Have you written high-value property insurance before? (Yes/No) [Answer] - Are you knowledgeable about the California market? (Yes/No) [Answer] - Have you had experience leading sales teams? (Yes/No) [Answer] - If yes, please briefly describe your sales leadership experience. [Answer]