Jobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Teleperformance USA

Category: Customer Service/Support Why You'll Choose Us Teleperformance is a partner to the world's leading companies, enhancing customer experience during each interaction. We are a diverse and highly skilled team, offering a range of solutions and the highest security standards. We treat every interaction as unique. Benefits of Working with TP - Paid Training - Competitive Wages - Full Benefits (Medical, Dental, Vision, 401k, and more) - Paid Time Off - Employee wellness and engagement programs Your Impact As one of our customer service representatives, you are a valued part of our team. You will handle customer inquiries and find innovative solutions in a collaborative environment. You will interact with people from all walks of life, making each day unique. With growth opportunities, your potential is limitless. Use your own Device! You can use your personal device (desktop, laptop, or tablet) for this position. Your device should have Windows 11 or later, a minimum of 8GB RAM, and an Ethernet LAN connection. No need to go to the office, you can work from the comfort of your home with a familiar system. Your Responsibilities - Connect with customers via phone/email/chat/social media to resolve their questions or concerns - Calmly de-escalate any issues - Escalate interactions when necessary - Assist with requests and payments - Track call information for auditing and reporting - Provide feedback on call issues - Upsell if required What We're Looking for - High School Diploma or equivalent - 18 years of age or older - Minimum of 6 months of sales experience - Typing speed of 35 WPM - Proficiency in PC operation and navigation - Ability to work independently - Excellent communication skills, both oral and written - Ability to work in a fast-paced environment - Strong listening skills Work from Home Requirements - Personal device (desktop, laptop, or tablet) with Windows 11 or later - Wired Ethernet LAN connection - High-Speed Internet - Dedicated workspace Being One of Our People We value and inspire our employees to learn, teach, and grow. We invest in creating outstanding work experiences and endless development opportunities. We want you to feel motivated and proud to be on our team. Teleperformance is an Equal Opportunity Employer. To apply, please fill out the form below: Name: Email: Phone: Message (optional): [Submit Button]