Jobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Teleperformance USA

Category: Customer Service/Support Why You’ll Choose Us: - Teleperformance is a trusted partner to the world's leading companies, focusing on delivering exceptional customer experiences during every interaction. - We have a diverse team of highly skilled and knowledgeable professionals, offering a wide range of solutions and the highest security standards. - We value each interaction as unique and strive to provide personalized service. Benefits of working with us: - Paid training to enhance your skills - Competitive wages - Full benefits package including medical, dental, vision, 401k, and more - Paid time off - Employee wellness and engagement programs Your Impact: - As a customer service representative, you play a crucial role in our team by handling customer inquiries and finding innovative solutions. - You will work in a collaborative and engaging environment, interacting with people from all walks of life. - Each day brings new challenges and opportunities for personal and professional growth. Use your own Device! - This position allows you to use your personal device (desktop, laptop, or tablet) with specific requirements. - You can work from any quiet and confidential space in your home, using a system you are familiar with. Your Responsibilities: - Connect with customers via phone, email, chat, or social media to address their questions or concerns. - Calmly handle and resolve issues, escalating when necessary. - Assist with requests and process payments. - Keep track of call information for auditing and reporting purposes. - Provide feedback on call issues and potentially upsell when required. What We’re Looking for: - High School Diploma or equivalent. - 18 years of age or older. - Minimum of 6 months sales experience. - Typing speed of 35 WPM. - Proficiency in PC operation and navigation. - Ability to work independently and in a fast-paced environment. - Excellent communication skills. - Strong listening skills. Work from Home Requirements: - Must provide your personal device (desktop, laptop, or tablet) with specific specifications. - High-speed internet and proof of internet speed. - Dedicated workspace. Being One of Our People: - We prioritize creating a positive and inspiring workplace that promotes happiness. - You are valued and encouraged to learn, teach, and grow with us. - We invest in outstanding work experiences and development opportunities. - We want you to feel your best and proud to be part of our team. Teleperformance is an Equal Opportunity Employer. If you are interested in this position, please respond with the following information: - Full Name: - Contact Information (Phone and Email): - Relevant Experience: - Availability: Thank you for considering joining our team!