Cafe Experience Representative - Boston Metro Area

  • Full-time
  • Company: Capital One

Company Description

Jobs for Humanity is partnering with Capital One to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Capital One

Job Description

Ink Block Cafe (21015), United States of America, Boston, Massachusetts Café Ambassador - Boston Metro Area The Café Experience: Welcome to a new idea in banking. Here at Capital One, we’re changing the way people bank. We believe that banking should fit into our customers' lives, not the other way around. Our Capital One Café is a welcoming place where customers can try out our digital and financial tools, enjoy a great cup of coffee, and connect with our Ambassadors and each other. It’s a place to recharge devices, access free WiFi, and learn new ways to save time and money. We're also redefining the work experience. Our Café Ambassadors are here to improve the financial lives of the people in our communities. We're not just looking to fill positions, we want outgoing and passionate individuals who want to be part of this reimagined banking experience. But don't just take our word for it, hear what our Café Ambassadors have to say about their experience at Capital One: [insert hyperlink] Here's what we're looking for in you: - You're friendly and engaging, able to connect with Café visitors and regulars. You're a people person, whether you're giving out coffee cards, assisting with technology, or showcasing our products and services. - You're part of the community. You'll work with local businesses, nonprofits, and charities to plan both in-café and off-site events. - You're naturally curious and enjoy learning. We'll teach you all about what Capital One offers our customers, from products and services to experiences, so you can guide them toward their financial goals. - You're digitally savvy. You'll demonstrate what's possible in our physical space and help customers navigate our mobile and online platforms. - You're a team player. You'll collaborate with an energized team of Café Ambassadors, inspiring and being inspired by your teammates. If this sounds like you, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: - Associate's degree At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One offers comprehensive, competitive, and inclusive health, financial, and other benefits that support your overall well-being. Learn more at [insert hyperlink]. This role will accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. We embrace and welcome people from all backgrounds and walks of life. If you have a visible or invisible disability, are a member of the LGBTQIA+ community, a veteran, a refugee, or any other marginalized group, we encourage you to apply. We value your unique perspectives and experiences. If you've visited our website seeking employment information or to apply for a position and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will only be used to provide the necessary reasonable accommodations. For technical support or questions about Capital One's recruiting process, please email [email protected]. Capital One does not provide, endorse, or guarantee third-party products, services, educational tools, or any other information available through this site. Capital One Financial is comprised of different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). We look forward to hearing from you.
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